Trách nhiệm chính

• Responsible for directing and supporting all Food & Beverage operations by translating strategic objectives into operational execution.
• Provide strategic and operational leadership for all Food & Beverage outlets, bars, banquet operations, convention services, room service, and supporting functions.
• Lead, mentor, and develop the Food & Beverage management team to achieve operational and financial objectives.
• Execute departmental business plans established by the Vice President of Food & Beverage and ensure effective implementation across all operating areas.
• Monitor and evaluate operational performance through regular reviews of revenue, profitability, service standards, guest satisfaction, labor productivity, and departmental KPIs.
• Direct the preparation and administration of annual budgets, business forecasts, capital expenditure requests, and periodic financial reports.
• Identify and implement opportunities to increase revenues, improve profitability, and enhance operational efficiencies while maintaining luxury service standards.
• Collaborate with Finance, Marketing, Sales, Culinary, Hotel Operations, Human Resources, and other departments to support resort-wide business objectives.
• Oversee the development, implementation, and compliance of departmental policies, procedures, service standards, and operational controls.
• Ensure all Food & Beverage facilities, equipment, and operational assets are properly maintained and utilized efficiently.
• Review labor scheduling, workforce planning, and productivity measures to ensure optimal staffing levels and cost management.
• Drive innovation through research, evaluation, and implementation of new concepts, products, services, and guest experiences.
• Ensure compliance with all company policies, health and safety regulations, sanitation standards, and legal requirements.
• Maintain strong guest engagement by reviewing feedback, monitoring service recovery programs, and implementing continuous improvement initiatives.
• Conduct regular leadership meetings to communicate goals, review business performance, discuss operational challenges, and align department strategies.
• Foster a culture of accountability, teamwork, continuous learning, recognition, and professional development throughout the Food & Beverage division.
• Partner with Human Resources to support recruitment, succession planning, leadership development, and employee engagement initiatives.
• Keep the Vice President of Food & Beverage informed of significant operational, financial, or guest-related issues that may impact departmental or organizational objectives.
• Represent the Food & Beverage Division in executive meetings, strategic planning initiatives, and special projects as assigned.
• Maintain current knowledge of hospitality industry trends, competitive market conditions, food and beverage innovations, and emerging guest preferences.
• Assume additional duties and responsibilities as assigned by the Vice President of Food & Beverage.

Yêu cầu

• Previous experience as a Director of Food & Beverage in a 5-star resort, integrated resort, luxury hotel, or other large-scale hospitality operation.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum 8-10 years of progressive Food & Beverage leadership experience.
• Proven experience leading multiple F&B outlets, including restaurants, bars, banquets, and in-room dining operations.
• Strong commercial acumen with a demonstrated track record of driving revenue growth, profitability, guest satisfaction, and operational excellence.
• Demonstrated ability to lead, develop, and engage large, multicultural teams.
• Strong stakeholder management skills, with the ability to collaborate effectively with senior leadership and cross-functional departments.
• Excellent communication and interpersonal skills in English; Vietnamese language proficiency is an advantage.

Yêu cầu ưu tiên

• Familiarity with the Vietnam hospitality market and consumer trends is preferred.
• Experience working in South East or North East Asia is highly preferred.
• Vietnamese nationals are strongly preferred; however, expatriate candidates with extensive regional experience and a proven track record in comparable integrated resort or luxury hospitality environments will also be considered.

Mức lương

• Negotiable

Phúc lợi

• Insurance
• Allowances
• Employee Shuttle Service
• Uniform
• Health checkup
• Training & Development
• Salary review
• Business Expense
• Annual Leave

Thông tin khác

• Contact Person: Recruitment Department (0254) 378 8124
• Job tags: Director of Food And Beverage
• Job Level: Director
• Job Type: Permanent
• Qualification: Bachelor
• Experiences: 8 - 10 Years
• Industry: Beverage / Outlet, Restaurant / Hotel
• Deadline to: 30/11/2026