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Chăm sóc khách hàng

Arrivia

Tham gia cùng Arrivia – tập đoàn với hơn 25 năm kinh nghiệm trong lĩnh vực du lịch quốc tế, chuyên mang đến những trải nghiệm du lịch đáng nhớ cho hàng triệu khách hàng toàn cầu. Chúng tôi đang tìm kiếm những ứng viên cẩn thận, trách nhiệm và có khả năng giao tiếp tốt để đảm nhiệm vai trò chăm sóc khách hàng, góp phần đảm bảo quy trình đặt dịch vụ vận hành hiệu quả và chuyên nghiệp. Hỗ trợ khách hàng/hội viên qua điện thoại và email, tiếp nhận và giải quyết các yêu cầu liên quan đến booking. Kiểm tra, rà soát và đảm bảo tính chính xác của thông tin đặt dịch vụ (vé máy bay, khách sạn, du thuyền, tour, combo...). Xử lý các payment từ khách hàng/người tiêu dùng đến nhà cung cấp theo đúng quy trình. Theo dõi và xử lý các yêu cầu thay đổi, hủy hoặc điều chỉnh dịch vụ theo đúng quy trình. Thực hiện các công việc hành chính hỗ trợ đội ngũ Sales.
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Company Information

  • TMI Joint Stock Company
  • Tax ID: 0109904638
  • 21st Floor, Viwaseen Tower, 48 To Huu, Trung Van, Nam Tu Liem, Hanoi

© 2026 TMI Joint Stock Company. All rights reserved.

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