Trách nhiệm chính

• Define and execute a multi-year quality engineering and testing strategy aligned with business priorities, technology strategy, risk appetite, and customer outcomes.
• Establish and maintain policies, standards, methods, quality gates, entry and exit criteria, role accountabilities, evidence requirements, and exception governance.
• Provide independent, evidence-based release quality assessments and elevate material quality risks before deployment.
• Oversee test strategy, estimation, planning, design, execution, evidence, reporting, and closure for technology initiatives.
• Apply risk-based testing to focus effort on customer‑critical journeys, material business processes, data integrity, security, resilience, and regulatory obligations.
• Ensure appropriate coverage across functional, system integration, API, data, mobile, regression, performance, resilience, accessibility, compatibility, security, and operational readiness testing.
• Define and deliver the test automation roadmap across web, mobile, API, integration, and data platforms.
• Embed automated quality controls and continuous testing into CI/CD pipelines, with risk‑appropriate checks and transparent exception handling.
• Use AI‑assisted testing responsibly to improve test design, coverage analysis, defect insights, and productivity.
• Establish consistent defect classification, prioritization, ageing, closure, and trend‑analysis practices.
• Lead quality‑focused root cause analysis for major production defects and recurring failure patterns.
• Manage the function within approved budgets and optimize the balance between internal capability, strategic partners, automation, and specialist services.
• Lead, coach, and develop a high‑performing team with clear objectives, role expectations, feedback, development plans, and succession coverage.
• Build capability in automation, API and data testing, performance and resilience, security testing, cloud quality, test architecture, analytics, and AI‑assisted testing.

Yêu cầu

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
• At least 10 years of relevant technology experience, including at least 5 years in a managerial or senior quality leadership role.
• Demonstrated leadership of enterprise‑scale quality assurance, quality engineering, or testing across complex technology portfolios.
• Experience operating across Agile, iterative, Waterfall, DevOps, and vendor‑delivered environments.
• Experience designing or scaling automation, continuous testing, defect governance, release assurance, and quality measurement.
• Experience working with digital channels, APIs, integrations, data platforms, cloud services, and core enterprise applications.
• Software development lifecycle, product delivery, Agile practices, DevOps / DevSecOps, and release management.
• Test strategy, risk‑based testing, test design, test management, requirements traceability, and defect lifecycle management.
• Test automation architecture and frameworks for web, mobile, API, integration, and data testing.
• CI/CD quality controls, source control, environment management, test data management, and observability principles.
• Performance, resilience, security, compatibility, accessibility, and operational readiness testing concepts.
• Quality metrics, analytics, root cause analysis, process improvement, control design, and audit evidence.

Yêu cầu ưu tiên

• Postgraduate qualification is advantageous but not mandatory.
• Experience managing internal teams and external service providers in a regulated or control‑focused environment is preferred.

Mức lương

• Thỏa thuận

Thông tin khác

• Location: Ho Chi Minh.
• Reporting to: Chief Customer & Information Technology Officer.
• Type: Managerial.
• Function: Customer & Information Technology | Department: IT Quality Control.
• Join us to create what comes next, grow through new experiences and extend your impact across Asia.
• You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.