Trách nhiệm chính

• Lead the elicitation and clarification of moderately complex business requirements; identify the problem or opportunity, objectives, scope, stakeholders, expected business outcomes, success criteria and priorities.
• Analyze AS-IS/TO-BE processes and own the quality of BA deliverables: business rules, process models, BRD/FRD or user stories, functional/non-functional, data/integration requirements, acceptance criteria and traceability.
• Facilitate gaps, impact and solution-option analysis with business, IT and vendors; assess value, feasibility, risk and cost to recommend options and support estimation and prioritization.
• Plan and manage BA activities within the assigned workstream; control requirements, changes, dependencies, risks, issues and decisions; coordinate clarifications through design/build, report status and elevate when required.
• Lead workstream UAT and business readiness: define test strategy/scenarios, coordinate execution and defect resolution, manage sign-off, documentation/training, handover and adoption support; follow up after go-live to validate outcomes and recommend improvements.

Yêu cầu

• At least 2 - 4 years of experience in business analysis, process improvement, system implementation, or system integration.
• Good understanding of supply chain, manufacturing, warehouse, logistics, or quality operations, preferably in FMCG or related industries.
• Familiar with system implementation life cycle, including requirements, testing, deployment, user training, and post-go-live support.
• Strong analytical thinking, problem-solving skills, business mindset, attention to detail, and good organization skills.
• Good communication, stakeholder management, teamwork, and English skills for working with local, regional, and global teams.

Yêu cầu ưu tiên

• Experience in implementing DMS and CRM systems is preferred.

Phúc lợi

• Annual Leave: 12 days per year
• Private Healthcare Insurance: Bao Minh Insurance (after a working year since your first working day, around 1,800 USD/year)
• Annual Health Check-up: Provided once per year (in your 1st year covered with Onboarding process)
• Bonus year
• Full-Salary-Based Social Insurance
• Other HR-related activities: Tet Dinner (right after Lunar New Year Festival), Outing Trip, Family Day (every 2 years), Sport Day/Tournament (every 2 years), Trade Union Activities, Core/Functional/Leadership Competency training plan for the whole company and team request according to annual training budget.

Hình thức làm việc

• Onsite

Thông tin khác

• Working time: Mon to Fri (8:00 AM – 5:00 PM)
• Working venue: Floor 12, Royal Tower, 235 Nguyen Van Cu Street, District 1, HCMC