Sea Logistics Operational Care Specialist, Documentation (1 year)
Kuehne+Nagel
TP. Hồ Chí Minh
Hạn nộp hồ sơ:
14/11/2026
Về công việc
Trách nhiệm chính
- Review, verify shipping instructions, and process shipping documents including BAL or Non-BAL Bill of Lading, Sea Waybill, and other related documentation.
- Ensure all shipment documentation is completed accurately and in compliance with customer requirements, carrier regulations, and local/international trade regulations.
- Coordinate closely with Export team, Customer Care team, carriers, vendors, and overseas offices to facilitate smooth shipment handling.
- Monitor documentation milestones and ensure documents are issued within agreed timelines and service standards.
- Maintain accurate shipment records and update operational systems in a timely manner.
- Resolve documentation discrepancies and proactively follow up on missing or incorrect information.
- Upload required documents to KN system.
- Ensure compliance with company policies, quality standards, and operational procedures.
- Contribute to process improvement initiatives to enhance operational efficiency, productivity, and customer satisfaction.
- Support audits, compliance checks, and reporting activities as required.
- Immediately elevate problems, operation disputes or discrepancies to more senior roles as relevant.
- Collaborate with Export and CCL team through proactive provision of information, knowledge, solutions + alternatives to deliver customer satisfaction.
Yêu cầu
- Bachelor’s degree in Logistics, Supply Chain Management, or a related field.
- 1-2 years of experience in documentation role in Sea Logistics or a similar position.
- Good at English.
- Strong communication, conflict resolution, problem-solving, and time management skills.
- Team-oriented mindset with flexibility to work overtime and manage high-pressure situations, especially during peak seasons.
- Careful, proactive, fast learner, with good logical thinking.
Phúc lợi
- Global Exposure: Step into a world of international opportunities with a presence in 100+ countries.
- People-Centric Culture: Join a team where your voice matters and people genuinely care.
- Learning & Development: Grow with us—personally and professionally—through world-class training and career pathways.
- Innovation & Sustainability: Be part of a future-focused company driving real change in logistics and the planet.
- Rewards & Recognition: Get rewarded for your passion, performance, and potential.
- Stability with Agility: Enjoy the best of both worlds—a trusted global brand with a startup spirit.
Thông tin khác
- Seasonal (1 year) position. Placement agencies not allowed. No fees will be paid for unsolicited profiles.
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