Revenue Manager
Về công việc
Trách nhiệm chính
- Manage and maintain group and transient inventory controls
- Update market knowledge and align strategies and approaches accordingly
- Develop, monitor, and adjust sales and pricing strategies for Best Available Rate and other rate plans
- Understand and communicate the value of the brand name as it relates to IHG franchise partnerships and revenue management opportunities
- Establish long-range objectives and specify the strategies and actions to achieve them
- Coordinate pricing, promotions and offers with Sales & Marketing, Casino Marketing, Reservation, Hotel and The Bluffs team
- Provide critical analysis of strategies, room statistics and demand factors
- Conduct competitive and demand analysis and recommend actions to improve The Grand’s position
- Maintain distribution channel data integrity
- Implement appropriate hotel inventory distribution strategy; maintain accurate rates and inventory allotments in all channels and property PMS to promote rate parity
- Forecast on a regular basis to maximize revenue within the market condition
- Evaluate and select potential gaming, wholesale, MICE and FIT business from all segments and sources
- Load all preferred, consortia and promotional rates in GDS and PMS
- Spearhead troubleshooting and resolution of any GDS rate loading issues as they occur
- Analyze independently and determine whether hotel is effectively marketing itself across electronic distribution channels
- Participate and prepare rolling forecast and annual budget using PMS, supporting and forecasting tools
- Ensure that all rooms statistics reports, including the Financial statement, and any other related reports are accurate and consistent
- Ensure that all revenue management related systems are maintained including Cenium, Electronic channels and GDS
- Manage all aspects of rate & inventory management as outlined in the services contract
- Review reports and monitor all related business trends on a regular basis to make any revenue business-related decisions or recommend any appropriate action plans for all market segments to the Assistant Director of Revenue Management
- Select and engage with any potential booking channels for revenue and exposure purposes
- Ensure all information relating to the company, guests, data and reports are true and accurate in all systems and channels and all required tasks are completed with accuracy in a timely manner
- Create a desired work culture and cooperation among colleagues and staff across other departments maintaining positive working relationships with all employees
- Create and manage the training program of new hires to the revenue management team
- Prepare training materials, training schedules, and systems training for the team members
- Perform other jobs related to same functions and duties or assume other responsibilities and functions as assigned by management
Yêu cầu
- Tốt nghiệp Đại học
- 4-6 năm kinh nghiệm quản lý doanh thu thành công ở cấp độ đa tài sản
- Kỹ năng phân tích xuất sắc và hiểu biết sâu sắc về cảnh quan phân phối ngành du lịch, bao gồm kênh thứ ba, GDS, hệ thống đặt phòng trung tâm và hệ thống quản lý tài sản
- Kỹ năng giao tiếp bằng tiếng Anh và tiếng Việt
- Kỹ năng Microsoft Office, đặc biệt là Excel
- Kỹ năng giải quyết vấn đề và ra quyết định
- Khả năng lãnh đạo và đa nhiệm
- Gương mặt gọn gàng, tính cách thân thiện, kỹ năng giao tiếp mạnh mẽ
Mức lương
- Mức lương: Thỏa thuận
Phúc lợi
- Laptop
- Chế độ bảo hiểm
- Xe đưa đón
- Chăm sóc sức khỏe
- Đào tạo
- Nghỉ phép năm
Thông tin khác
- Yêu cầu giới tính: Nam/Nữ
- Ngành nghề: Bán Hàng Cá Nhân - B2C,Báo Chí - Phóng Viên,PR - Truyền Thông - Sự Kiện
- Chức vụ: Trưởng Nhóm/Trưởng Phòng
- Hình thức làm việc: Toàn thời gian