Revenue Manager
Về công việc
Trách nhiệm chính
- Manage and maintain group and transient inventory controls.
- Update market knowledge and align strategies and approaches accordingly.
- Develop, monitor, and adjust sales and pricing strategies for Best Available Rate and other rate plans.
- Understand and communicate the value of the brand name as it relates to IHG franchise partnerships and revenue management opportunities.
- Establish long‑range objectives and specify the strategies and actions to achieve them.
- Coordinate pricing, promotions and offers with Sales & Marketing, Casino Marketing, Reservation, Hotel and The Bluffs team.
- Provide critical analysis of strategies, room statistics and demand factors.
- Conduct competitive and demand analysis and recommend actions to improve The Grand’s position.
- Maintain distribution channel data integrity.
- Independently implement appropriate hotel inventory distribution strategy; maintain accurate rates and inventory allotments in all channels and property PMS to promote rate parity throughout all booking channels.
- Forecast on a regular basis to maximize revenue within the market condition.
- Evaluate and select potential gaming, wholesale, MICE and FIT business from all segments and sources.
- Load all preferred, consortia and promotional rates in GDS and PMS.
- Spearhead troubleshooting and resolution of any GDS rate loading issues as they occur.
- Analyze independently and determine whether the hotel is effectively marketing itself across electronic distribution channels.
- Participate and prepare rolling forecast and annual budget using PMS, supporting and forecasting tools.
- Ensure that all rooms statistics reports, including the Financial statement, and any other related reports are accurate and consistent.
- Ensure that all revenue management related systems are maintained including Cenium, Electronic channels and GDS.
- Manage all aspects of rate & inventory management as outlined in the services contract.
- Review reports and monitor all related business trends on a regular basis to make any revenue business‑related decisions or recommend any appropriate action plans for all market segments to the Assistant Director of Revenue Management.
- Select and engage with any potential booking channels for revenue and exposure purposes.
- Ensure all information relating to the company, guests, data and reports are true and accurate in all systems and channels and all required tasks are completed with accuracy in a timely manner.
- Create a desired work culture and cooperation among colleagues and staff across other departments maintaining positive working relationships with all employees.
- Create and manage the training program of new hires to the revenue management team.
- Prepare training materials, training schedules, and systems training for the team members.
- Perform other jobs related to same functions and duties or assume other responsibilities and functions as assigned by management.
Yêu cầu
- Bachelor’s degree in business or related fields.
- 4-6 years of successful revenue management experience at a multi-property level.
- Excellent analytical skills.
- Comprehensive understanding of travel industry distribution landscape, including third‑party channels, GDS, central reservation systems and PMS.
- Strong Microsoft Office skills, especially Excel.
- Problem solving and decision‑making abilities.
- Leadership, multi‑tasking and accountability for team actions.
- Fluent in English and Vietnamese.
- Well‑groomed appearance and pleasant personality with strong verbal and interpersonal skills.
Mức lương
- Negotiable
Phúc lợi
- Laptop
- Insurance
- Health checkup
- Annual Leave
Thông tin khác
- Job tags: Revenue Manager