Trách nhiệm chính

Plan outlet budgets and review monthly revenue and expenditure forecasts.
Analyze month-end reports, identify deviations from business goals, and participate in management meetings.
Collaborate with the kitchen and marketing departments to implement profit enhancement programs and prepare post-promotion reports.
Implement control measures to ensure food, beverage, productivity, labor, and operating supply costs align with the budget.
Conduct daily departmental briefings and supervise team members to ensure timely task completion.
Build relationships with guests, remember preferences to provide personalized service, and handle complaints efficiently.
Manage administration for cashier and bar operations, maintain communication logs, and monitor equipment and stock levels.
Ensure compliance with sanitation, hygiene, health, safety, and security regulations.
Maintain complete knowledge of F&B services, contents, and preparation methods.
Recruit, select, and develop team members, conduct performance reviews, and prepare staff schedules and payroll reports.
Organize staff training programs and monthly departmental meetings.

Yêu cầu công việc

Relevant educational background, vocational training, or academic degree commensurate with the position level.
Relevant experience in a similar position or scale of operation.
Good knowledge of SOPs, operational standards, health and safety requirements, and workplace regulations.
Strong communication, teamwork, problem-solving, and adaptability skills.
Strong commitment to service excellence and professional standards.
Ability to work effectively in a fast-paced hospitality environment.

Yêu cầu ưu tiên

Mức lương

Phúc lợi

Hình thức làm việc

Thông tin khác

Restaurant Manager