Officer, Digital Marketing Technology Stack
Về công việc
Trách nhiệm chính
- Conduct business analysis, solution discovery, and process reviews to identify improvement opportunities.
- Define business requirements, develop user journeys, and document business rules.
- Support design and implementation of business solutions, collaborating with product, project, operations, and technology teams.
- Assist Product Owners in evaluating enhancement opportunities and participate in product discovery and ideation.
- Prepare reports, presentations, and business recommendations, maintaining solution documentation.
Yêu cầu
- Bachelor's Degree in Business Administration, Economics, Banking & Finance, Marketing, Information Systems, or related disciplines.
- 2–3 years of experience in Business Analysis, Business Transformation, Product Development, Customer Journey Design, Process Improvement, or related fields.
- Experience in gathering and documenting business requirements.
- Experience working across multiple stakeholders and business functions.
Yêu cầu ưu tiên
- Certifications in Business Analysis, Agile, Product Management, or Customer Experience are advantageous.
- Exposure to Agile ways of working is preferred.
- Experience in Banking, Financial Services, Fintech, Insurance, or Digital Services industries is an advantage.