Trách nhiệm chính

• Gather and analyze business and integration requirements with OEM customers and internal stakeholders.
• Conduct workshops, meetings and discussions to identify business needs, processes, rules and integration requirements.
• Translate business requirements into clear functional requirements, user stories and acceptance criteria.
• Identify gaps, dependencies, assumptions, risks and potential impacts of proposed changes.
• Ensure requirements are clear and understood by Development and QA teams.
• Analyze and document requirements for API and system-to-system integrations, including data mapping and error scenarios.
• Work with technical teams to clarify integration requirements and assess proposed solutions.
• Support investigation of integration issues and help determine expected behaviour.
• Collaborate with Developers to ensure delivered integrations meet agreed requirements.
• Create and maintain functional documentation, including requirements, user stories, acceptance criteria, process flows and business rules.
• Maintain traceability between requirements, development and testing.
• Facilitate requirement clarification and resolve ambiguity between stakeholders and delivery teams.

Yêu cầu

• 5+ years of experience as a Business Analyst or in a similar role.
• Experience working on software development projects.
• Good understanding of the Software Development Lifecycle (SDLC) and Agile methodologies.
• Good understanding of business analysis and requirements management.
• Practical understanding of API requirements and system integrations.
• Experience preparing or reviewing test cases, test scenarios and UAT requirements.
• Ability to understand technical concepts and communicate effectively with Developers and QA engineers.
• Strong analytical and problem-solving skills.
• Good documentation skills.
• Strong presentation and demonstration skills.
• Confident English communication skills, both written and verbal, with the ability to communicate directly with international customers and stakeholders.
• Bachelor's degree in Information Technology or a related field.

Yêu cầu ưu tiên

• Experience with integration projects or API-based solutions.
• Familiarity with REST APIs, JSON/XML, API documentation or API testing.
• Experience using tools such as Jira, Confluence or Postman.
• Experience working with OEMs, automotive manufacturers, automotive dealerships or automotive software.
• Basic understanding of SQL or database concepts.
• Experience working with international customers or distributed development teams.
• Experience with ERP, DMS, accounting, retail POS or other workflow-based enterprise systems.
• Experience mentoring or supporting other Business Analysts.

Phúc lợi

• International environment - Onsite Opportunity
• Premium Personal Health Insurance
• 20 days Leave
• Premium Personal Health Insurance package for full-time and permanent staff
• Annual health check
• 13th month bonus
• Loyalty reward Program (Bonus for every 3 years, 5 years of service)
• Project/Performance Bonus
• 100% salary during Probation Period
• Fully sponsored onsite trip to Titan international offices (AU, Thailand, UAE, EU etc.)
• Gifts on special occasions + holidays (Tet, Full-moon festival, Birthday, Christmas etc.)
• Employee Referral Program
• Internal events every month (Happy lunch, Milk tea Friday, etc.)
• Sport Activity Funding (Football every Tuesday & Thursday)
• Education Funding

Hình thức làm việc

• Làm việc tại văn phòng (Onsite)

Thông tin khác

• Working hours flexible between 8:00 AM to 5:00 PM with 1 hour lunch break; staff can start early and finish early to keep in sync with Australia working hours.
• 12 days Annual Leave per annum, accumulated up to 2 years; additional one annual leave day for every five years of service.
• Sick Leave: 5 days paid per annum; Compassionate Leave: 3 days per annum.