Loss Prevention Shift Leader
Về công việc
Trách nhiệm chính
- Conduct key control audits, monitor electronic key boxes, issue/receive master keys, radios, and beepers, ensuring safekeeping of these items.
- Patrol all areas of the property and assist guests with room access.
- Monitor closed circuit televisions and alarm systems.
- Respond to accidents, contact EMS or administer first aid/CPR as required.
- Assist guests/employees during emergency situations and notify appropriate individuals in the event of accidents, attacks, or other incidents.
- Defuse guest/employee disturbances and call for outside assistance if necessary.
- Complete incident reports to document all security/loss prevention related incidents.
- Resolve safety hazard situations and escort unwelcome persons from the property.
- Report to scenes of vehicle accidents/thefts and call for assistance using proper code responses.
- Complete a loss prevention shift summary/daily activity report.
- Maintain confidentiality of all reports/documents and release information only to authorized individuals.
- Provide proper paperwork to employees requiring outside medical treatment.
- Type, proofread, and copy security reports.
- Assist management in training and motivating; serve as a role model.
- Assign and ensure work tasks are completed on time.
- Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager.
- Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
- Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
- Ensure quality assurance expectations and standards.
- Read and visually verify information in a variety of formats (e.g., small print).
- Visually inspect tools, equipment, or machines (e.g., to identify defects).
- Enter and locate work-related information using computers and/or point of sale systems.
- Move at a speed required to respond to work situations (e.g., run, walk, jog).
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
- Move through narrow, confined, or elevated spaces.
- Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Perform other reasonable job duties as requested by Supervisors.
Yêu cầu
- High school diploma or G.E.D. equivalent.
- No related work experience.
- No supervisory experience.
- No license or certification.
Mức lương
- Thỏa thuận
Thông tin khác
- Position Type: Non-Management
- Schedule: Full Time
- Job Number: 26132381
- Job Category: Loss Prevention & Security
- Location: East West Ave of Hon Thom, Phu Quoc 0, Vietnam
- Located Remotely? N