Receive and handle customer requests related to IT systems.
Provide technical support remotely and on-site at customer locations.
Troubleshoot hardware issues and recommend component upgrades or replacements when necessary.
Diagnose and resolve issues related to office applications and software, including Microsoft Office, design tools, and accounting software.
Deploy basic IT infrastructure, including network cabling and installation of switches, NAS, UPS, Wi-Fi, fingerprint scanners, cameras, and PBX systems.
Update daily task results in the ticketing system and submit regular reports as required by the Team Leader.
Yêu cầu
University degree in Information Technology.
Minimum 6 months to 1 year of experience.
Basic knowledge of server infrastructure, IT systems, software installation, and office applications.
Good communication skills and proficiency in English.
Ability to work independently and collaboratively in a team.
Honest, enthusiastic, responsible, proactive, and eager to learn.
Đại Học
Yêu cầu giới tính: Nam/Nữ
Mức lương
Mức lương: Thỏa thuận
Phúc lợi
Competitive monthly salary based on qualifications and experience.
Social insurance and 24/7 accident insurance.
PVI Care health insurance, 13th-month bonus, and loyalty bonuses after 3, 5, and 10 years of service.
Open, dynamic, friendly, and supportive working environment.
Annual health check-up.
Daily provision of tea, juice, coffee, snacks, and free parking.
Participation in internal activities, monthly birthday celebrations, welcome events for newcomers, team building, and year-end parties.
Hình thức làm việc
Làm việc toàn thời gian, hỗ trợ từ xa và tại chỗ.
Thông tin khác
Chức vụ: Nhân Viên/Chuyên Viên
Ngành nghề: Dịch Vụ Khách Hàng,Hạ Tầng - Mạng,Vận Hành IT - IT Helpdesk
Receive and handle customer requests related to IT systems.
Provide technical support remotely and on-site at customer locations.
Troubleshoot hardware issues and recommend component upgrades or replacements when necessary.
Diagnose and resolve issues related to office applications and software, including Microsoft Office, design tools, and accounting software.
Deploy basic IT infrastructure, including network cabling and installation of switches, NAS, UPS, Wi-Fi, fingerprint scanners, cameras, and PBX systems.
Update daily task results in the ticketing system and submit regular reports as required by the Team Leader.
Yêu cầu
University degree in Information Technology.
Minimum 6 months to 1 year of experience.
Basic knowledge of server infrastructure, IT systems, software installation, and office applications.
Good communication skills and proficiency in English.
Ability to work independently and collaboratively in a team.
Honest, enthusiastic, responsible, proactive, and eager to learn.
Đại Học
Yêu cầu giới tính: Nam/Nữ
Mức lương
Mức lương: Thỏa thuận
Phúc lợi
Competitive monthly salary based on qualifications and experience.
Social insurance and 24/7 accident insurance.
PVI Care health insurance, 13th-month bonus, and loyalty bonuses after 3, 5, and 10 years of service.
Open, dynamic, friendly, and supportive working environment.
Annual health check-up.
Daily provision of tea, juice, coffee, snacks, and free parking.
Participation in internal activities, monthly birthday celebrations, welcome events for newcomers, team building, and year-end parties.
Hình thức làm việc
Làm việc toàn thời gian, hỗ trợ từ xa và tại chỗ.
Thông tin khác
Chức vụ: Nhân Viên/Chuyên Viên
Ngành nghề: Dịch Vụ Khách Hàng,Hạ Tầng - Mạng,Vận Hành IT - IT Helpdesk