Hotel General Manager (GM)
Về công việc
Trách nhiệm chính
- Own the property business plan and P&L; manage occupancy, room rates, total revenue, operating profit and controllable costs together with Finance and Revenue.
- Lead Rooms, F&B, Spa and other property operations; align staffing, service capacity and maintenance with demand and approved budgets.
- Work with Sales and Marketing on distribution, corporate accounts, travel trade, MICE and direct business; personally develop selected key accounts.
- Build service standards and commercially viable guest experiences; address complaints, recurring quality issues and safety concerns through verified corrective action.
- Set HOD objectives, coach managers and develop succession and seasonal workforce plans; report progress and decisions needed promptly.
- Where separately assigned, identify source-market and franchise prospects and support qualified introductions. Partnership terms and contract authority require separate approval.
Mức lương
- Thu nhập hàng tháng dao động từ 50,000,000₫ đến 100,000,000₫.
Hình thức làm việc
- Làm việc tại văn phòng (in person).