Ground Operations Team Leader

Trách nhiệm chính

• Take overall responsibility for the operations of the Ground Operations Team, ensuring compliance with security, safety and quality requirements.
• Advise and assist the Aviation Operations Manager in operating, supervising and supporting ground handling service activities, as well as implementing new services for customers.
• Coordinate with relevant departments on ground operations, ramp services and ground support equipment management to achieve Airport NEO’s objectives and plans.
• Control ground handling activities of relevant departments to ensure flights are served safely, accurately and efficiently.
• Coordinate with VietJet functional departments and external parties, including airport operators and Air Traffic Control, to ensure effective information exchange and flight operations management.
• Monitor and supervise the daily flight handling activities of Airport NEO departments.
• Implement and supervise compliance with professional, security and safety regulations throughout the ground handling process.
• Control, coordinate or assign personnel responsible for A-CDM activities at the airport.
• Manage airport service contracts, outsourced service contracts and service level agreements, and control the quality of outsourced services.
• Monitor and supervise key Airport NEO operational targets at the apron area, including OTP/TAT.
• Develop and maintain effective relationships with internal and external stakeholders.
• Ensure safety and security remain the highest priorities in all operations.
• Chair the handling of abnormal situations during flight services.
• Research, build, and implement processes and standards to control unit quality.
• Participate in management meetings and report important issues to the Board of Directors.
• Identify recruitment, training, and transfer needs, and develop personnel development plans.
• Implement and monitor regulations and policies to ensure employee rights.
• Participate in internal training and coaching.
• Perform periodic and ad-hoc reporting for the Board of Directors.

Yêu cầu công việc

• Bachelor's degree or above.
• Minimum 5 years of experience in the aviation industry, including at least 3 years of management experience.
• English TOEIC 500 or a Bachelor's in English.
• Good knowledge and understanding of aviation safety regulations and the relevant regulatory environment.
• Proficient in MS Office, particularly Excel and PowerPoint, with good presentation skills.
• Excellent communication skills and ability to work effectively with all levels of the organization.
• Knowledge of Aviation Law and Labor Law.
• Strong analytical, evaluation and information synthesis skills.
• Good organizational, workforce allocation and people management skills.
• Strong coaching and employee development skills.
• Ability to manage people in a dynamic, operationally driven airport environment.
• Strong communication, delegation, influencing and negotiation skills.
• Self-disciplined, with the ability to work independently and as part of a team.
• Willing to travel for business when required.
• Willing to work overtime and in shifts.

Mức lương

• Thỏa thuận

Hình thức làm việc

• Làm việc tại văn phòng ở địa chỉ 60A Trường Sơn, Phường 2, Quận Tân Bình, TP.HCM.

Thông tin khác

• Hạn nộp hồ sơ: 2026-10-31.