Expert, Business Development (50000383)
Về công việc
Trách nhiệm chính
- Collaborate closely with the Head of Bancassurance to conduct market research, analyze customer behavior, and identify distribution trends across banking partners.
- Assist in developing tailored sales programs, marketing campaigns, and product solutions aligned with each bank’s customer profile and regional dynamics.
- Participate in the rollout of strategic initiatives, ensuring alignment with channel objectives and operational feasibility.
- Provide input on partnership proposals, product positioning, and campaign design based on field insights and performance data.
- Coordinate with product, legal, and technology teams to support the seamless launch of insurance offerings through bank platforms.
- Contribute to the refinement of reporting tools and sales dashboards to improve visibility and decision-making.
- Attend internal planning sessions and represent the business development function in cross‑functional working groups.
- Track and analyze key sales indicators including revenue, conversion rates, persistency ratios, and advisor productivity across assigned regions.
- Support the implementation of sales activation programs, incentive schemes, and tactical campaigns to drive performance.
- Work with regional managers and insurance consultants to ensure sales activities are executed effectively and in compliance with internal guidelines.
- Prepare performance reports and business reviews for management, highlighting trends, risks, and opportunities.
- Assist in budget planning and resource allocation for sales initiatives, ensuring optimal use of funds and alignment with growth targets.
- Identify operational bottlenecks and propose solutions to improve sales efficiency and advisor engagement.
- Participate in periodic audits and quality checks to ensure adherence to sales protocols and regulatory standards.
- Contribute to the development and implementation of service standards across the bancassurance channel, focusing on customer experience and advisor professionalism.
- Monitor customer feedback and service metrics to identify areas for improvement and recommend corrective actions.
- Support the design and delivery of training programs for insurance consultants, covering product knowledge, advisory skills, and service etiquette.
- Collaborate with HR and training teams to build career development pathways and performance evaluation frameworks for front‑line staff.
- Facilitate knowledge‑sharing sessions and mentoring initiatives to foster continuous learning and best practice adoption.
- Assist in creating service playbooks, advisor toolkits, and customer interaction guidelines to standardize service delivery.
- Promote a customer‑centric culture and reinforce brand values through daily engagement with field teams.
Yêu cầu
- At least 8 years of experience in insurance, bancas, banking, etc.
- Deep understanding of life insurance products, sales processes through banks and customer behavior.
- Experience implementing multi‑channel Bancassurance (direct, digital, through financial advisors).
- Experience in using financial, banking, insurance software.
- Graduated from University or higher, preferably with a university degree / Major: Finance and banking; Foreign Trade; Economics or related field.
- English proficiency: TOEIC certificate or equivalent according to company's requirement.
Thông tin khác
- No salary information provided.
- No application deadline stated.
- No explicit job type or work arrangement specified.