Duty Manager
Điện Biên
Hạn nộp hồ sơ:
18/11/2026
Về công việc
Trách nhiệm chính
- Process all guest check‑ins, verify identity, payment, assign rooms, and issue room keys.
- Set up accurate guest accounts and enter Marriott Rewards information.
- Ensure rates match market codes, document exceptions, and secure payment before issuing keys.
- Verify and adjust billing, process all payment types, vouchers, paid‑outs, and charges.
- Compile and review daily reports, logs, contingency lists, cashier and closing reports.
- Provide guests with directions and property information, accommodate requests, and follow up to ensure satisfaction.
- Balance and secure bank at shift start and end, obtain manual authorizations, and follow accounting procedures.
- Notify Loss Prevention/Security of theft reports.
- Assist management in training, evaluating, counseling, motivating, and coaching employees.
- Maintain positive working relationships, support team goals, and respond to employee concerns.
- Follow company policies, report accidents, injuries, and unsafe conditions, complete safety training and certifications.
- Maintain professional appearance, confidentiality, and protect company assets.
- Stand, sit, or walk for extended periods; move, lift, carry, push, pull, and place objects ≤10 lbs without assistance.
- Perform other reasonable duties as requested.
Yêu cầu
- High school diploma or G.E.D. equivalent.
- At least 1 year of related work experience.
- At least 1 year of supervisory experience.
- Ability to stand, sit, walk for extended periods and lift ≤10 lbs without assistance.
- Proficiency in using computers/POS systems.
- Clear and professional communication skills.
Hình thức làm việc
- Onsite at 720A Dien Bien Phu, Binh Thanh district, Ho Chi Minh City.
Thông tin khác
- Job Number 26136216. Full‑time position. Located Remotely? N. Position Type: Non‑Management. Location: 720A Dien Bien Phu, Binh Thanh district, Ho Chi Minh City 700000, Vietnam.