Clinic Manager
Westcoast International Healthcare Group
TP. Hồ Chí Minh
Hạn nộp hồ sơ:
07/11/2026
Về công việc
Trách nhiệm chính
- Supervise daily front desk operations to keep patient flow smooth
- Assign tasks, manage schedules, and track team performance
- Be the go-to person for complex patient issues and complaints
- Train and coach new team members to deliver world-class service
- Ensure every patient feels welcomed and guided through their visit
- Oversee appointment scheduling, rescheduling, and reminders
- Support the team in resolving inquiries with professionalism and care
- Guarantee accuracy in patient records (personal, medical, financial)
- Coordinate between reception, consultation rooms, and treatment areas
- Maintain consistency in documentation (consent forms, insurance, treatment records)
- Supervise payments (cash, card, insurance) and daily invoice tracking
- Help patients understand insurance claim processes
- Ensure reconciliation of payment records with accounting
- Monitor front office supplies and readiness
- Assist in organizing patient events, wellness talks, and internal training
- Collaborate with other departments to improve patient flow and service delivery
Yêu cầu
- Trung cấp - Nghề
- At least 5 years’ experience in management and operations
- High fluency in English (speaking, listening, reading, writing)
- Pleasant appearance, professional, courteous, and confident demeanor
- Hard-working, detail-oriented, and attentive attitude
- Ability to multitask and stay calm under pressure
- Positive, can-do mindset with eagerness to learn medical terms and wellness concepts
Yêu cầu ưu tiên
- Background in clinic management
- Female candidates aged 25-40
Mức lương
- Thu nhập hàng tháng dao động từ 20 đến 30 triệu VNĐ.
Phúc lợi
- 13th month salary bonus
- Annual salary review every July
- Team-building activities & year-end party
- Medical benefits & paid annual leave
- Discounts on treatment for you and your family
- International, dynamic, and professional work environment
- Opportunities to upgrade your English and problem-solving skills
Thông tin khác
- Chức vụ: Trưởng Nhóm/Trưởng Phòng
- Hình thức làm việc: Toàn thời gian
- Yêu cầu giới tính: Nam/Nữ
- Ngành nghề: Dịch Vụ Khách Hàng,Trade - Brand - Product Marketing
- Không yêu cầu
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