Chief Information Officer
Về công việc
Trách nhiệm chính
- Define and lead the Group’s multi-year technology strategy and roadmap aligned with business strategy.
- Translate business priorities into technology priorities, investment themes, transformation programs, and measurable outcomes.
- Establish technology governance framework, decision rights, standards, architecture principles, policies, and operating model.
- Advise Executive Leadership Team on technology opportunities, risks, emerging technologies, major investments, and implications for business strategy.
- Continuously assess maturity of technology landscape and define target-state architecture and capabilities.
- Lead enterprise-wide technology and business transformation agenda, redesign processes, ways of working, capabilities, and operating models.
- Develop and govern transformation portfolio with clear priorities, business cases, milestones, ownership, investment requirements, and measurable benefits.
- Partner with business leaders to identify opportunities for process simplification, automation, digitalization, data-driven decision-making, and service innovation.
- Ensure transformation initiatives deliver measurable improvements in patient experience, employee experience, productivity, operational efficiency, quality, scalability, and business performance.
- Lead organizational change and adoption, embedding new technologies, processes, and ways of working across the Group.
- Build culture of continuous improvement, innovation, and technology-enabled problem solving.
- Define digital and data strategy, establish capabilities to leverage data and analytics for decision-making, operational performance, financial visibility, patient experience, and business growth.
- Evaluate and prioritize AI, automation, cloud, advanced analytics, and other emerging technologies.
- Promote data-driven culture and strengthen data governance, quality, ownership, accessibility, and responsible use.
- Own enterprise technology architecture and application landscape, ensuring scalability, interoperability, security, reliability, and alignment with target operating model.
- Lead business applications roadmap and future capabilities, rollout and optimization of core systems across network.
- Drive integration and standardization across hospitals, clinics, Head Office, and other entities.
- Ensure technology solutions support future business expansion, new entities, and M&A integration.
- Drive continuous improvement in application performance, usability, stability, releases, upgrades, and lifecycle management.
- Ensure resilient, scalable, secure, high-performing technology infrastructure supporting critical healthcare and corporate operations.
- Oversee IT service management and establish service levels for clinical, operational, and corporate stakeholders.
- Manage strategic technology vendors and partners, ensuring commercial value, service quality, performance, and accountability.
- Establish sourcing and delivery models across internal teams, managed services, professional services, and strategic partners.
- Own cybersecurity, information security, data protection, and technology risk agenda.
- Strengthen security standards, controls, policies, monitoring, incident response, and risk mitigation.
- Ensure compliance with legal, regulatory, contractual, and industry requirements.
- Lead technology risk assessment and mitigation for major transformation initiatives, new technologies, third-party arrangements, and M&A activities.
- Ensure robust disaster recovery, business continuity, backup, and resilience capabilities.
- Own technology budget and investment portfolio, allocate resources to highest-value strategic priorities.
- Develop business cases for major technology and transformation investments.
- Track investment performance and benefits realization, linking spend to measurable outcomes.
- Drive cost optimization and technology rationalization.
- Provide technology leadership for M&A and expansion activities, including due diligence, integration planning, transition, standardization, and post-merger stabilization.
- Build strong relationships with clinical, operational, commercial, finance, HR, and corporate functions.
- Provide executive-level reporting on technology performance, transformation progress, key risks, investment status, and business outcomes.
- Represent Group in strategic relationships with technology partners, industry organizations, and external stakeholders.
- Build and lead high-performing technology organization, develop structure, leadership pipeline, capabilities, and talent strategy.
- Coach, develop, and empower technology leaders and teams, establishing accountability, performance standards, and collaboration.
- Create operating culture characterized by business partnership, innovation, accountability, service excellence, and continuous improvement.
Yêu cầu
- Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or related field; Master’s degree or MBA preferred.
- 10+ years of experience in senior technology leadership roles, preferably at CIO, CTO, or IT Director level.
- Significant senior leadership experience in technology, digital transformation, or technology-enabled business transformation, preferably in a complex multi-site organization.
- Proven track record of leading enterprise-wide technology and business transformation and translating business strategy into technology roadmap.
- Strong business acumen and financial mindset, ability to evaluate technology investments based on business value, ROI, risk, and long-term impact.
- Experience leading large-scale transformation, organizational change, stakeholder adoption, and cross-functional programs involving multiple business units and locations.
- Strong understanding of enterprise architecture, business applications, infrastructure, cybersecurity, data & analytics, cloud, automation, AI, and digital platforms.
- Experience in healthcare, HIS/EMR, or deployment and integration of core systems across multi-location businesses such as banking, insurance, retail, or other complex regulated industries is highly preferable.
- Experience in M&A technology due diligence, integration, standardization, or post-merger technology transformation is an advantage.
- Excellent executive communication, influencing, negotiation, stakeholder management, and change leadership skills.
- Strong people leadership capability with experience building and developing high-performing technology organizations.
- High energy, strategic, pragmatic, and comfortable operating in ambiguity and complex transformation environments.
- Strong alignment with MSG PCARES culture: Patient Centricity, Compliance, Accountability, Respect, Excellence, and Sympathy.
Phúc lợi
- Performance bonus 13th month salary
- Health insurance
- Discounts on eye examinations, surgeries, and eyewear purchases