Về công việc
Trách nhiệm chính
- Conduct detailed requirements sessions with banking business users, Operations, IT and Data teams; involve all relevant roles rather than relying on a single customer contact.
- Map current and proposed workflows, user roles, business rules, handoffs, pain points, exceptions and controls, with sufficient context for technical teams.
- Capture system interactions, data requirements, access constraints, dependencies and relevant non-functional requirements; record assumptions and unresolved questions explicitly.
- Produce and maintain Business Requirements Documents (BRDs) for POCs and pilots, supported by process flows, use cases, functional requirements and acceptance criteria as needed.
- Work with the consultant to define scope boundaries, required data, business success criteria and validation scenarios; distinguish the immediate POC or pilot from future needs.
- Validate requirements with customer stakeholders and internal teams; maintain traceability, document decisions and assess the impact of changes with the relevant owners.
- Support implementation clarifications, customer testing and business validation; feed workflow insights and requirement gaps back to Product as the platform evolves.
Yêu cầu
- Proven business analysis experience on banking processes or systems, gained within a bank or through direct work on banking customer projects.
- Practical understanding of banking workflows, information systems and controls, with the ability to ask detailed domain questions and validate answers with subject-matter experts.
- Demonstrated ability to create clear BRDs, process maps, business rules and acceptance criteria that technical teams can use.
- Ability to analyse data flows, system interactions and dependencies, and capture customer data policies and access constraints with the appropriate specialists.
- Strong stakeholder facilitation, analytical thinking and attention to detail; ownership of clarifications, requirement changes and follow-through.
- Clear communication in Vietnamese and working English for requirements, technical materials and collaboration.
Yêu cầu ưu tiên
- Experience with banking software implementation, product analysis or workflow design; POCs, pilots and UAT; and familiarity with APIs, integrations, cloud, data or AI-enabled solutions.
Mức lương
- Competitive salary and benefits package.
Phúc lợi
- Competitive salary and benefits package.
- Opportunities for professional growth and development through continuous learning and exposure to cutting-edge technologies.
- Impactful work on cutting-edge projects with industry-leading clients, making a tangible impact on their business success.
Thông tin khác
- Apply now!
- Due to the high volume of applicants, only shortlisted candidates will be contacted. We apologize for this inconvenience!