Assistant Manager, Product Implementation
TP. Hồ Chí Minh
Application deadline:
25/10/2026
About This Job
Trách nhiệm chính
- Drive the end-to-end implementation for assigned product initiatives and enhancements
- Design product operational rules (OP Specs) in a way that best meets the needs for product design and optimizes system efforts while still meeting customer needs
- Ensure all user requirements from all stakeholders align with product rules and set all the product rules on various systems
- Prepare product user requirements, test scenarios and conduct the user acceptance test (UAT) to ensure features meet expected outcomes
- Manage Day‑1 items and ensure products are launched with a clear checklist of all necessary requirements for launch
- Drive and follow up on implementation of Day‑2 items to ensure systems are developed in a timely manner
- Review and optimize all steps during the product implementation process
- Review all product‑related documents, including Terms and Conditions, Sales illustration, Operation Specs, etc.
- Perform other tasks as assigned by the line manager
Yêu cầu
- University Degree in Business/ Economics/ Finances/ Mathematics/ IT/ Engineering
- At least 5 years of working experience in product development, and product implementation for the financial service industry or manufacturing / engineering
- Excellent communicator, both verbally and in writing
- Fluently speaking and writing English and Vietnamese
- Good analytical skills – the ability to work with numbers, and facts effectively
- Good organization and time/project management
- Good writing and presentation skills
- Systems and analytical thinking
- Independent problem‑solving strong ability to run, read and understand data
- Able to work well with a wide range of people from different parts of the business
- Energetic and passionate about their product specialty
- Able to work well under pressure
- Have a customer focused mind‑set
Yêu cầu ưu tiên
- Good understanding of life insurance operational and technical areas is an advantage
- Innovative and willing to explore new things
Thông tin khác
- FWD Group (1828.HK) is a pan‑Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia.
- FWD’s customer‑led and tech‑enabled approach aims to deliver innovative propositions, easy‑to‑understand products and a simpler insurance experience.
- FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.
- FWD Vietnam was established in 2016 and is a member of FWD Group.