Assistant Food and Beverage Manager
East West Ave of Hon Thom
Hạn nộp hồ sơ:
08/11/2026
Về công việc
Trách nhiệm chính
- Assists in the daily supervision of restaurant operations and assists with menu planning.
- Maintains sanitation standards and assists servers and hosts on the floor during peak meal periods.
- Strives to continually improve guest and employee satisfaction.
- Determines training needed to accomplish goals, then implements plan.
- Handles employee questions and concerns, monitors employees to ensure performance expectations are met, and provides feedback based on observation of service behaviors.
- Assists in supervising daily shift operations and supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.
- Participates in department meetings by communicating a clear and consistent message regarding departmental goals to produce desired results.
- Ensures all employees have proper supplies, equipment and uniforms.
- Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.
- Ensures compliance with all restaurant policies, standards and procedures.
- Monitors alcohol beverage service in compliance with local laws.
- Manages to achieve or exceed budgeted goals.
- Performs all duties of restaurant employees and related departments as necessary.
- Opens and closes restaurant shifts.
- Interacts with guests to obtain feedback on product quality and service levels.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Encourages employees to provide excellent customer service within guidelines.
- Handles guest problems and complaints, seeking assistance from supervisor as necessary.
- Strives to improve service performance.
- Sets a positive example for guest relations.
- Assists in the review of comment cards and guest satisfaction results with employees.
- Meets and greets guests.
- Supervises ongoing training initiatives and uses all available on the job training tools for employees.
- Communicates performance expectations in accordance with job descriptions for each position.
- Coaches and counsels employees regarding performance on an on-going basis.
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Assists servers and hosts on the floor during meal periods and high demand times.
- Recognizes good quality products and presentations.
Yêu cầu
- High school diploma or GED.
- 4 years experience in food and beverage, culinary, or related professional area.
- 2-year degree in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major.
- 2 years experience in food and beverage, culinary, or related professional area.
Thông tin khác
- Job Number: 26131665.
- Job Category: Food and Beverage & Culinary.
- Location: East West Ave of Hon Thom, Hon Thom Island, Phu Quoc 0, Vietnam.
- Schedule: Full Time.
- Position Type: Management.