Account Executive (Marketing/ Affiliate/ MMO)
Hà Nội
Hạn nộp hồ sơ:
29/10/2026
Về công việc
Trách nhiệm chính
- Build, retain, and develop strong relationships with domestic and international B2C clients.
- Manage key clients, negotiate contracts and service terms to secure long‑term partnerships and client expansion.
- Collect client feedback and propose process improvements to optimize overall client experience.
- Manage the complete account lifecycle: opening ad accounts, assigning access rights (BM, MCC, BC, Ad Accounts), and fulfilling technical requests.
- Monitor progress, balance budgets, and control costs to guarantee profit margins and campaign effectiveness.
- Track, update, and systematically maintain client data (payment, spending, account status, history) on internal systems.
- Monitor account performance, track spending trends, and identify upsell/cross‑sell opportunities.
- Collaborate with Sales and Technical teams to consult suitable solutions, driving ad spend growth and scaling client operations.
- Coordinate with Accounting and internal departments to execute top‑ups, withdrawals, refunds, and resolve payment issues swiftly and accurately.
- Monitor account health, assess campaign activity, and proactively alert clients to platform policies (Meta, Google, TikTok).
- Minimize policy violation rates and reduce suspended/disabled account risks.
Yêu cầu
- Minimum of 1–2 years of experience in an Account Manager role within Digital Marketing, Media Agency, or Affiliate Marketing.
- Bachelor’s degree or higher, preferably in Economics, Commerce, Business, Finance, Marketing, or related fields.
- English proficiency (IELTS minimum 6.0 or equivalent).
- Proficient in MS Office & Google Workspace (Word, Excel, PowerPoint, Google Sheets).
- Strong active listening, flexible problem‑solving, negotiation, and situation‑handling skills to understand client needs.
- Positive attitude, highly adaptable to a dynamic, fast‑paced, and high‑pressure environment.
- Long‑term career orientation in Account Management / Digital Marketing.
- Personal laptop required.
Mức lương
- Base Salary: Competitive & Negotiable.
- Allowances include Lunch Allowance of 600,000 VND/month and Work Efficiency Bonus of 400,000 VND/month.
- Performance Bonus awarded based on a clear and transparent KPI framework.
Phúc lợi
- Social insurance upon permanent contract; Premium Health Insurance at 2 years of seniority.
- 12 annual leave days + public holidays; Birthday, illness, and compassionate leave (up to 3 days with full pay).
- Free parking; Teabreak (Tue & Fri); Quarterly parties, annual trips, and company events.
- Salary review after 2‑month probation (85% base salary + lunch allowance) and every 6 months.
Hình thức làm việc
- Hybrid remote in Hà Nội.
Thông tin khác
- Work Location: 4th Floor, 541 Vu Tong Phan, Thanh Xuan, Hanoi.
- Job Types: Full‑time, Commission.
- Working Hours: Monday – Friday, 8:30 AM – 12:00 PM | 1:00 PM – 5:30 PM.
- Direct Report: BOD.
- Career path: Fresher/Junior – Senior – Team Leader.
- Training opportunities: Attend internal training and major events (AWA Bangkok, Google, TikTok…).
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Hà Nội