Business Development Specialist, Vision Care, Vietnam
Về công việc
Trách nhiệm chính
- Support the development and execution of strategies for ZEISS Vision Care to drive business growth and expand market presence.
- Identify new business opportunities, including potential clients, partners, and markets for ophthalmic lenses, VCS devices, and related business models.
- Conduct research to understand market needs and customer pain points, positioning products to meet those needs effectively.
- Develop and maintain a strong pipeline of leads and prospects, driving new sales and partnerships.
- Collaborate with back‑office training and marketing teams to craft tailored approaches for each business opportunity.
- Build and maintain strong, long‑term relationships with current clients to foster loyalty and repeat business.
- Regularly engage with existing customers to understand their evolving needs and provide solutions that add value.
- Monitor client satisfaction, resolve any issues or concerns, and ensure the delivery of high‑quality service and products.
- Serve as a trusted advisor, identifying opportunities to upsell or cross‑sell additional products and services where appropriate.
- Collaborate with cross‑functional teams to better serve customers.
- Share customer feedback and market insights with internal teams to drive product and service innovations.
- Assist in the development of training programs and resources that enhance customer understanding of products and services.
- Ensure seamless coordination between departments to deliver integrated solutions that meet client expectations.
- Manage account receivables and ensure timely payment collection.
- Create customers according to their specific business nature.
- Monitor and track outstanding accounts, ensuring timely follow‑ups on overdue payments.
- Coordinate with the finance team to ensure accurate invoicing and resolve any discrepancies or issues with clients.
- Maintain records of client payment statuses and collaborate with sales to address any payment‑related concerns.
- Implement strategies to improve cash flow, reduce outstanding receivables, and ensure smooth financial operations.
Yêu cầu
- Bachelor Degree in Optometry or Ophthalmology.
- Post‑education degree in Marketing or business preferred but not essential.
- 2 years of experience in commercial areas of medical channel, pharma or medical devices.
- Good interpersonal and communication skills.
- Strong problem‑solving ability.
- Ability to manage complex projects, be strategic and have excellent planning skills.
- Team player.
- Proactiveness.
- Willingness to learn and take on new tasks.
- Fluent in English (spoken and written).
- Business acumen and negotiation skills.
Yêu cầu ưu tiên
- Post‑education degree in Marketing or business.
- Ophthalmic industry experience preferred but not essential.
Thông tin khác
- Hiring 1 person.
- No application deadline specified.
- Contact: Doan Le Thuy Duong, Nguyen Thi Hong Hanh, Sayem Chowdhury.