Telesales
About This Job
Trách nhiệm chính
- Prospecting & Lead Generation: Research and identify potential B2B customers in target industries and market segments.
- Contact potential customers by telephone, email and approved digital channels to introduce the Company and its products/services.
- Identify customer requirements including product, specification, estimated volume, current sourcing, purchase frequency and commercial expectations.
- Qualify leads and develop them into sales.
- Reactivate dormant or inactive customers and identify new opportunities within existing accounts.
- Customer Development & Sales Follow-Up: Follow up customer enquiries, quotations, samples and trial orders in a timely manner.
- Maintain regular contact with prospects and existing customers to understand buying plans and upcoming requirements.
- Handle assigned smaller accounts directly, including quotation follow-up and order development, subject to Company pricing and credit approval procedures.
- For larger or strategic opportunities, coordinate with the Sales Manager/outdoor sales team for customer visits, technical discussions and commercial negotiations.
- Support the outdoor sales team by maintaining momentum on open opportunities and ensuring agreed follow-up actions are completed.
- Market Intelligence & Sales Administration: Maintain accurate and up-to-date records of customer contacts, opportunities, quotations and follow-up status in the Company database.
- Collect and report relevant market information such as customer demand, competitor activity, indicative pricing, product availability and market feedback.
- Prepare periodic sales activity, pipeline and opportunity reports for the Line Manager.
- Coordinate with Sales Support, Logistics, Finance and other departments as required to support customer service and order execution.
- Perform other sales-related duties assigned by the Line Manager.
Yêu cầu
- Đại học (minimum)
- University degree in Business Administration, Commerce, Marketing, Chemicals or related fields preferred
- Vietnamese with clear communication skills
- English communication ability preferred
- Good working knowledge of Microsoft Office
- Familiarity with CRM/customer database systems is an advantage
- Basic understanding of B2B sales and commercial processes
- Chemical or industrial product knowledge is an advantage and can be developed through training
- Strong communication and listening skills; telephone prospecting; follow-up discipline; negotiation; organization; time management; basic commercial numeracy and problem solving
- Proactive, persistent, patient, honest, responsible, commercially minded and comfortable with regular outbound customer contact
- Preferably 1 year or more in inside sales, telesales, telemarketing, B2B sales or sales consulting
- Experience in chemicals or industrial distribution is preferred but not mandatory
Mức lương
- Thu nhập theo thỏa thuận.
Phúc lợi
- Allowances according to the Company’s policy for occasions: Birthday, Marriage, Childbirth, Hospitalization, Deceased relative, Seniority
- Company trip every year
- Annual health check
- Pay social insurance, health insurance, unemployment insurance according to labor law
- Health insurance and 24/24 Accident insurance
- 15 days of annual leave
- Christmas Day off on 25th of Dec
- Tet Gifts
- Gifts for International Women's day
- Gifts for International Children’s day
- Year-end party
- 13th month salary
- Annual salary increase and KPI bonus
Thông tin khác
- Số lượng tuyển: 03 người
- Yêu cầu giới tính: Nam/Nữ
- Ngành nghề: Bán Hàng Doanh Nghiệp - B2B,Hóa Học,Nghiên Cứu Thị Trường
- Đại Học
- 2 - 3 năm