System Operations Engineer
About This Job
Trách nhiệm chính
- Administer and maintain Windows and Linux server environments.
- Monitor system health, performance, and availability using enterprise monitoring tools.
- Perform regular system maintenance, upgrades, and patch management.
- Ensure optimal performance and reliability of business‑critical systems.
- Conduct routine system health checks and capacity planning activities.
- Manage physical and virtual servers, storage systems, and network infrastructure.
- Deploy, configure, and maintain IT infrastructure solutions.
- Perform data backup, restoration, and disaster recovery activities.
- Support on‑premises, hybrid, and cloud‑based environments.
- Collaborate with vendors and service providers when required.
- Monitor alerts and proactively respond to system incidents.
- Diagnose and resolve infrastructure‑related issues within agreed service levels.
- Conduct root cause analysis for recurring or major incidents.
- Escalate critical issues and coordinate resolution with relevant teams.
- Participate in on‑call support rotations and emergency response activities.
- Implement and maintain system security controls and best practices.
- Manage user access, permissions, and identity management processes.
- Apply security patches and vulnerability remediation measures.
- Support compliance audits and information security initiatives.
- Ensure adherence to company IT policies and industry standards.
- Develop and maintain automation scripts for operational tasks.
- Improve infrastructure deployment and management processes.
- Support DevOps initiatives and Infrastructure as Code (IaC) practices.
- Identify opportunities to enhance system performance and operational efficiency.
- Recommend and implement technology improvements.
- Create and maintain technical documentation, SOPs, and system diagrams.
- Document incidents, resolutions, and change management activities.
- Maintain accurate records of system configurations and infrastructure assets.
- Contribute to knowledge‑sharing initiatives within the IT team.
Yêu cầu công việc
- Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.
- At least 5 years of experience in System Administration, IT Operations, Infrastructure Engineering, or a similar role.
- Hands‑on experience with cloud platforms and virtualization technologies.
- Experience in incident management and troubleshooting complex technical issues.
- Strong analytical and problem‑solving abilities.
- Excellent troubleshooting and diagnostic skills.
- Ability to work effectively under pressure and manage multiple priorities.
- Strong communication and collaboration skills.
- Proactive mindset with a focus on continuous improvement.
- High level of accountability and attention to detail.
- Equivalent technical certifications and experience may be considered.
Yêu cầu ưu tiên
- Hands‑on experience with cloud platforms and virtualization technologies is preferred.
- Preferred certifications: Microsoft Certified: Azure Administrator Associate, AWS Certified SysOps Administrator, Red Hat Certified System Administrator (RHCSA), Red Hat Certified Engineer (RHCE), CompTIA Network+, CompTIA Server+, ITIL Foundation, Certified Kubernetes Administrator (CKA).
Mức lương
- Lương: Thương lượng
Thông tin khác
- Địa điểm làm việc: Hội sở (Tp. HCM)
- Hạn nộp hồ sơ: 21/09 — 31/10/2026