Specialist Account Management
Remote
Application deadline:
18/11/2026
About This Job
Trách nhiệm chính
- Work closely with Account Leader, Pre‑Sales Engineering, Operations, and global support teams to develop and implement sales strategies for assigned accounts.
- Support identification and management of relationships within complex customer organizations.
- Assist in positioning solutions, preparing pricing and commercial proposals, and supporting contract negotiations.
- Prepare and deliver presentations to internal teams and customers.
- Stay informed on market trends and competitor activities.
- Support account and regional sales efforts.
- Develop an understanding of the customer’s business model and priorities.
- Collaborate with CIENA teams including product marketing, product management, and sales operations to meet sales goals.
- Help drive product presentations and demonstrations at various levels within CIENA and client organizations.
- Assist in responding to RFPs, RFIs, and quotation requests.
- Collect and communicate customer feature requirements to global teams.
- Take ownership of assigned responsibilities and proactively escalates issues when needed.
- Work effectively within a matrix organizational structure.
Yêu cầu
- Motivated professional with solid techno‑commercial understanding.
- Foundational account management skills.
- Experience supporting sales in complex environments.
- Good team player with strong communication skills and ability to collaborate across multiple teams.
Yêu cầu ưu tiên
- 4+ years of experience in B2B sales, solution selling, system engineering, product management, or a related role.
- Demonstrated ability to support sales processes and contribute to closing deals.
- Technical background in Telecom, particularly in Optical, Routing, and Switching.
- Strong presentation and communication skills.
- Basic understanding of market and competitor dynamics.
Hình thức làm việc
- Remote work
Thông tin khác
- Full‑time position
- No salary specified
- No application deadline specified