Trách nhiệm chính

• Supervise functional teams or account leads for assigned accounts to ensure delivery objectives are met
• Develop demand forecasts with account teams to support planning and end-to-end service delivery
• Plan projects and workload forecasts with functional teams, and oversee resolution of account‑specific service issues
• Monitor and approve account expenditures in line with policies, ensuring budget adherence and recommending variances
• Collaborate with management, lines of service, and clients to manage relationships between delivery and consumer groups
• Identify and monitor service improvements to enhance customer satisfaction and ensure delivery meets client expectations
• Partner with functional teams to integrate new, enhanced, and existing service offerings for accounts
• Support hiring activities, including selection, training, performance evaluation, and development of team members
• Address performance issues and recommend personnel actions such as salary adjustments, transfers, or terminations to management

Yêu cầu

• Bachelor’s degree or equivalent combination of education and experience (including minimum 5 years studied or worked in the US and returned to Vietnam)
• Degree in Business Administration, Engineering, Information Systems, or related field preferred
• At least 6 years of experience in support services, project, or program roles
• Minimum 2 years of leadership experience
• Experience in the technology industry
• Experience working with company products and operating systems

Yêu cầu ưu tiên

• Good project management skills
• Strong analytical and problem‑solving skills
• Good interpersonal and communication skills to interact with customers and team members
• Leadership and organizational capabilities
• Ability to work effectively in a team environment
• Willingness to travel when required

Phúc lợi

• Attractive and competitive salary package
• Full salary‑based contributions to Social Insurance, Health Insurance, and Unemployment Insurance in accordance with Vietnamese law
• 13th‑month salary (guaranteed)
• Generous leave policy: 12 annual leave days, 6 personal leave days, 1 volunteer leave day, plus sick leave, maternity/paternity leave, and childcare leave
• Premium Healthcare Insurance (1+1) for employees and dependents
• Employee Assistance Program (EAP) with confidential 1:1 consultation for physical and mental well‑being
• Access to the Well‑being Hub covering health, mental wellness, and financial planning
• Extensive resources to support onboarding and continual development including DXC University and sponsorship for professional certification exams
• DXC Recognition platform for real‑time reward and recognition
• Opportunities to work on global projects, collaborate with international teams, and explore overseas assignments or relocation
• Special allowances and gifts (English/Japanese language allowance, wedding gifts, newborn gifts, etc.)
• Annual team activities and company events
• Collaborative, inclusive, and international working environment that promotes knowledge sharing and continuous growth

Hình thức làm việc

• Office‑based, 5 days per week

Thông tin khác

• Apply online via the company’s application portal
• Interviews and onboarding conducted online as part of DXC’s virtual‑first approach
• DXC is an Equal Opportunity Employer and welcomes applicants from all backgrounds
• Recruitment fraud is not practiced; no money or equipment requests are made