Trách nhiệm chính

• Own day‑to‑day technical support and maintenance of the Microsoft 365 tenant and Microsoft Entra ID / Active Directory environment
• Administer and troubleshoot identity and access configurations, including user and group provisioning, role‑based access control, administrative role segregation, and privileged account protection
• Maintain and troubleshoot authentication and access controls, including multi‑factor authentication, Conditional Access policies, location and country‑based access restrictions, session controls, and device compliance‑based access
• Support Exchange Online operations, including mailboxes, mail flow and domain settings, internal and external email policies, shared mailboxes, retention, and email security
• Support Microsoft Defender and baseline security configurations, including email protection, Safe Links, Safe Attachments, endpoint policies, alerting, and incident response
• Support access policies aligned with the enterprise network segmentation model, including location‑based access, download restrictions, and browser and file transfer controls
• Maintain audit logging and monitoring configurations and produce audit and investigation exports to support internal and regulatory reviews
• Execute onboarding and offboarding technical procedures, including account deactivation, mailbox retention, content ownership transfers, and session termination
• Perform recovery procedures for emails, files, document versions, and deleted accounts
• Participate in testing, stabilization, knowledge transfer, and administrator handover with the implementation partner
• Maintain technical documentation and configuration records
• Provide technical guidance to another engineer on the team

Yêu cầu

• 8+ years of IT experience
• At least 3 years of hands‑on experience in Microsoft 365 administration and Active Directory / Microsoft Entra ID configuration
• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field
• Strong hands‑on experience with Microsoft 365 tenant configuration across core workloads
• Solid experience configuring identity and access, including users, groups, roles, authentication, and access policies
• Practical experience configuring and troubleshooting multi‑factor authentication and Conditional Access policies
• Working experience with Exchange Online administration, mail flow, and email security settings
• Strong independent troubleshooting skills with disciplined documentation
• Good written and spoken English sufficient for daily collaboration with international colleagues

Yêu cầu ưu tiên

• Experience with Microsoft Intune device management and Microsoft Defender for Office 365 / Endpoint
• Exposure to Microsoft Purview, including sensitivity labels, data loss prevention, retention, or eDiscovery
• Microsoft certifications such as MS‑102, Microsoft 365 Administrator, or SC‑300, Identity and Access Administrator
• Experience working in a large enterprise or regulated industry
• Experience supporting an environment implemented by a third‑party partner

Phúc lợi

• Attractive and competitive salary package
• Full salary‑based contributions to Social Insurance, Health Insurance, and Unemployment Insurance in accordance with Vietnamese law
• 13th‑month salary (guaranteed)
• Generous leave policy: 12 annual leave days, 6 personal leave days, 1 volunteer leave day, plus sick leave, maternity/paternity leave, and childcare leave
• Premium Healthcare Insurance (1+1) for employees and dependents
• Employee Assistance Program (EAP) with confidential 1:1 consultation for physical and mental well‑being
• Access to the Well‑being Hub covering health, mental wellness, and financial planning
• Extensive resources to support onboarding and continual development including DXC University and sponsorship for professional certification exams
• DXC Recognition, a global virtual platform that fosters a culture of appreciation and celebration with real‑time reward and recognition
• Opportunities to work on global projects, collaborate with international teams, and explore overseas assignments or relocation
• Special allowances and gifts (English/Japanese language allowance, wedding gifts, newborn gifts, etc.)
• Annual team activities and company events
• A collaborative, inclusive, and international working environment that promotes knowledge sharing and continuous growth

Thông tin khác

• Location: Hanoi, Vietnam
• Employment type: full‑time
• Work model prioritizes in‑person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances