Senior Key Account Manager, D2C
TP. Hồ Chí Minh
Application deadline:
21/11/2026
About This Job
Trách nhiệm chính
- Lead the entire Key Account Management team, overseeing E-commerce operations across online marketplaces and platforms
- Drive growth and expansion for subsidiaries and brand partners by providing strategic support and operational guidance
- Develop and execute store management strategies across Shopee, TikTok Shop, Lazada, and other relevant E-commerce channels
- Lead and manage overall E-commerce sales activities, ensuring revenue growth, profitability, and market competitiveness
- Identify new business opportunities, build partnerships, and negotiate with key stakeholders to expand market presence
- Manage end-to-end store operations: traffic, conversion, campaign execution, fulfillment, and customer ratings
- Collaborate with brand partners on marketing plans, trade investments, and joint business planning
- Ensure alignment between brand expectations and execution on online platforms
- Lead, mentor, and develop the Key Account Management team to deliver business targets
- Define team KPIs, monitor performance, and provide direction and coaching
- Foster a high-performance culture and cross-team collaboration
- Work closely with Marketing, Logistics, Supply Chain, and Customer Support teams to optimize campaigns and overall operations
- Coordinate budgets, forecast sales, and prepare regular performance reports for senior management
- Monitor and analyze E-commerce performance metrics, leveraging insights to improve strategies
- Stay updated with industry trends, platform updates, and emerging E-commerce technologies to ensure a competitive edge
Yêu cầu
- Bachelor's degree is required
- Proficiency in Vietnamese & English
- At least 5 years of experience in E-commerce, with 2+ years in a leadership role
- Proven experience in e-commerce operations, store management, and online sales strategy
- Strong knowledge of Shopee, TikTok Shop, and other key e-commerce platforms
- Excellent sales and business development skills, with the ability to build and maintain strong relationships with partners and stakeholders
- Data-driven mindset with the ability to analyze performance metrics and implement improvements accordingly
- Strong leadership and communication skills, with experience in managing teams and working cross-functionally
Mức lương
- Thỏa thuận
Phúc lợi
- Performance Review (2 times per year)
- Performance Bonus (1 time per year)
- Annual Leave: 15 days and other leave types
- Private Health Insurance
- MacBook to be provided
- Good chance to explore new trends in the digital market
- Opportunity to learn and work with the most advanced advertising technology platforms
Thông tin khác
- Competitive Salary
- Work in a professional, active, international, and dynamic environment