Trách nhiệm chính

• Ensure efficient execution and continuous optimization of daily operational activities.
• Communicate daily with KN teams, subcontractors, customers, and relevant stakeholders to ensure smooth operations and identify improvement opportunities.
• Maintain strong relationships with customers, carriers, subcontractors, and business partners.
• Monitor customer service performance and supplier service execution against agreed service levels.
• Maintain, monitor, and report customer KPIs, operational KPIs, financial KPIs, and company Goal KPIs.
• Conduct operations in accordance with SOPs, working instructions, company standards, and customer requirements.
• Identify opportunities to integrate automation, digitalization, and technology into operational processes.
• Create, update, and complete shipment records in Transport Management Systems (TMS) and other operational platforms.
• Coordinate transportation activities with all involved stakeholders to ensure timely and accurate service delivery.
• Monitor system-related KPIs and ensure data quality, accuracy, and compliance.
• Participate in the implementation, testing, enhancement, and deployment of operational and reporting systems.
• Support the adoption of new technologies, automation initiatives, and operational software solutions.
• Handle complaints, incidents, and crisis management.
• Manage supplier performance and quality.
• Ensure timely revenue recognition, invoicing, and gross profit confirmation in accordance with Finance Accounting Policies.
• Manage billing activities, including customer invoicing, debit note issuance, and revenue verification.
• Review supplier invoices, debit notes, and accrual records to ensure accuracy and completeness.
• Investigate and resolve rate discrepancies, billing errors, and financial exceptions.
• Ensure timely closing of the Forwarding Sub-Ledger (FSL) system and coordinate discrepancy resolution with Operations and Finance teams.
• Monitor account P&L performance and initiate corrective actions when deviations occur.
• Manage expense and cost accrual processes, including invoice collection, fuel records, incident-related expenses, and financial KPI improvements.
• Ensure compliance with policies, documentation, and regulatory requirements.
• Provide administrative and team support.

Yêu cầu

• Bachelor’s degree in Logistics, Supply Chain, Accounting, Finance, or related disciplines.
• Minimum 2 years of experience in Logistics, Supply Chain, Freight Forwarding, Carrier Operations, or related fields.
• Experience in handling end-to-end shipment operations, including billing and payment processes.
• Good understanding of cross-border transportation, import/export procedures, and customs clearance.
• Strong analytical and data management skills; comfortable working with systems, numbers, operational data.
• Good coordination, planning, problem-solving, communication, stakeholder management skills.
• Detail-oriented, proactive, and able to work independently in a fast-paced environment.
• Proficient in MS Office and logistics-related systems.
• Good command of written and spoken English.
• Willing to work overtime and travel when business requires.

Yêu cầu ưu tiên

• Finance/Accounting background is an advantage.

Phúc lợi

• Global Exposure: Step into a world of international opportunities with a presence in 100+ countries.
• People-Centric Culture: Join a team where your voice matters and people genuinely care.
• Learning & Development: Grow with us—personally and professionally—through world-class training and career pathways.
• Innovation & Sustainability: Be part of a future-focused company driving real change in logistics and the planet.
• Rewards & Recognition: Get rewarded for your passion, performance, and potential.
• Stability with Agility: Enjoy the best of both worlds—a trusted global brand with a startup spirit.

Thông tin khác

• We kindly advise that placement agencies refrain from submitting unsolicited profiles.
• Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
• Logistics shapes everyday life - from the goods we consume to the healthcare we rely on.
• At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
• As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference.