Operation Manager (FMCG Required | MT Channel)
About This Job
Trách nhiệm chính
- Lead regional retail operations to ensure flawless execution at store level, drive sales growth, build strong customer relationships, and develop a high-performing field team.
- Lead retail execution across the assigned region to achieve sales and operational KPIs.
- Build strong relationships with regional customer stakeholders and serve as the key operational contact.
- Ensure Perfect Store execution, including POG, OSA, Pricing, Promotion Compliance, SOS and SOD.
- Monitor Sell-in, Sell-out and OSA performance, identify opportunities, and implement action plans.
- Ensure timely execution of new product launches, promotions and customer initiatives.
- Collaborate with KAM to maximize campaign effectiveness.
- Monitor execution gaps, competitor activities and recommend improvement actions.
- Forecast product requirements and coordinate stock readiness for campaigns.
- Review field execution quality, reporting accuracy and compliance.
- Analyze sales performance by region, ASM, category and SKU to identify opportunities and risks.
- Evaluate promotion effectiveness and support customer activation projects with actionable recommendations.
- Lead, coach and develop ASM and Merchandising teams to achieve business objectives.
- Conduct regular field coaching and performance reviews.
- Strengthen team capabilities in retail execution, merchandising standards, negotiation and customer engagement.
- Ensure manpower readiness and maintain a high-performing organization.
Yêu cầu
- Bachelor's degree in Business, Sales, Marketing or related field.
- Minimum 3-5 years of experience in Retail Operations or Field Sales, preferably in FMCG (GT/Minimart/Modern Trade).
- Proven experience in regional business management and leading field teams.
- Strong leadership, analytical, stakeholder management and problem-solving skills.
- Willing to travel frequently for market visits.
Mức lương
- Mức lương: Thỏa thuận
Phúc lợi
- Competitive compensation package, negotiable based on qualifications and experience.
- 60-day probation period with 100% of the full salary.
- Social Insurance, Health Insurance, and Unemployment Insurance contributions based on 100% of Gross Salary from the first working day.
- 13th-month salary, performance/business results-based bonuses, and employee welfare benefits for weddings, funerals, and other family occasions.
- Comprehensive health insurance covering both employees and their family members.
- Annual leave and public holidays in accordance with Vietnamese labor regulations.
- Full provision of working equipment and applicable job-related allowances.
- Opportunities to participate in professional training programs, as well as annual company trips and team-building activities.
Thông tin khác
- Chức vụ: Trưởng Nhóm/Trưởng Phòng
- Yêu cầu giới tính: Nam/Nữ
- Ngành nghề: Bán Hàng Doanh Nghiệp - B2B,Phát Triển Kinh Doanh,Vận Hành - Bảo Trì - Sửa Chữa
- Trung cấp - Nghề
- Không yêu cầu