Network Engineer - Tech Lounge & AV (Hanoi)
About This Job
Trách nhiệm chính
- Responsible for providing on‑site support and maintenance for network infrastructure, ensuring smooth operation of hardware and connectivity within main offices.
- On‑site support services and coordination for Vietnam meeting room spaces including premium and priority rooms, proactively servicing and facilitating in‑room equipment, testing and monitoring.
- On‑site support for the audio visual component of NAB Events in Vietnam, planning, set‑up and running of Zoom Meetings, Webinars, Events and hybrid events.
- Install, replace, and cable network hardware such as switches, routers, firewalls, and wireless access points.
- Perform routine equipment checks, patching and basic diagnostics as directed by remote engineers.
- Respond promptly to service requests, incidents and scheduled maintenance activities, often outside normal business hours.
- Document all site activities, changes and issues in accordance with organizational procedures.
- Assist with inventory management and asset tracking of network devices.
- Support the implementation of network upgrades and rollouts as required.
- Support day‑to‑day BAU operations for all VC, AV, & Digital Media services, including support and maintenance of premium spaces.
- Provide on‑site and remote support for all facets of Zoom Meetings, Webinars and Events.
- Comply with occupational health and safety standards while working in technical environments.
- Support events and provide after‑hours assistance when required.
- Fulfill other tasks as assigned by your People Leader and/or authorized representative of NAB Vietnam from time to time.
Yêu cầu
- Experience in hands‑on network support, ideally within large office environments.
- Good understanding of TCP/IP, Ethernet and common networking protocols.
- Ability to follow technical instructions and communicate clearly with remote teams.
- Familiarity with rack‑mounting equipment, cable management and basic power management.
- Some experience supporting AV/VC services within large office environments.
- Have a passion for video creation, video recording and video editing.
- Knowledge of video conferencing and webinars.
- Strong problem‑solving attitude.
- Relevant industry certifications (e.g., CCNA, CompTIA Network+) are highly regarded.
- On‑site work, sometimes requiring after‑hours or weekend support.
- Physical tasks including lifting, bending and working in confined spaces.
Mức lương
- Thỏa thuận
Phúc lợi
- Generous compensation and benefits package
- 20 days annual leave and 7 days sick leave
- 13th month salary and annual performance bonus
- Premium healthcare for you and your family
- Monthly allowance for team activities
- Premium welcome kit and frequent appreciation gifts
- Extra benefits for long‑term employees
- Hybrid working model and good work‑life balance
- Well‑equipped Agile office with fully stocked pantry
- Annual company trip and events
Hình thức làm việc
- Làm việc theo mô hình hybrid
Thông tin khác
- If this excites you, let's have a chat over a cup of coffee!