Microsoft 365 Collaboration & Endpoint Engineer
About This Job
Trách nhiệm chính
- Support and maintain the SharePoint Online environment, including department and project sites, document libraries, permissions at site, folder, and file levels, version management, and approval workflows.
- Support OneDrive for Business, including storage provisioning, synchronization restrictions, external sharing controls, and offboarding content transfers.
- Support Microsoft Teams, including teams and channels, meeting and recording policies, guest access controls, file‑sharing integration, and message retention.
- Support Microsoft Intune device management, including device enrollment, compliance policies, and device‑based access requirements.
- Support electronic approval workflow systems built on Power Automate, Power Apps, and Microsoft Forms, including workflow operations, request forms, notifications, approval history, SLA reminders, and escalations.
- Support document classification and information protection settings across collaboration workloads.
- Handle day‑to‑day technical service requests and incidents, investigate issues, and escalate to the senior engineer or implementation partner when required.
- Maintain audit logging for collaboration activities and produce audit and workflow exports to support internal and regulatory reviews.
- Participate in testing, stabilization, knowledge transfer, and administrator handover activities.
- Maintain operational procedures, user guidance, and configuration documentation.
Yêu cầu
- 5+ years of IT experience.
- At least 3 years of hands‑on experience administering Microsoft 365 collaboration workloads.
- Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
- Hands‑on experience with SharePoint Online, OneDrive for Business, and Microsoft Teams administration.
- Working knowledge of Microsoft 365 tenant administration and the Microsoft 365 Admin Center.
- Good understanding of permissions, sharing controls, and retention settings across collaboration workloads.
- Solid troubleshooting, documentation, and service request handling skills.
- Good written and spoken English for day‑to‑day collaboration with international colleagues.
Yêu cầu ưu tiên
- Experience with Microsoft Intune device management and compliance policies.
- Experience building or supporting workflows using Power Automate, Power Apps, or Microsoft Forms.
- Exposure to Microsoft Purview classification, data loss prevention, or retention configuration.
- Microsoft certifications such as MS‑700, Microsoft Teams Administrator, or MS‑102, Microsoft 365 Administrator.
- Experience working in a large enterprise or regulated industry.
Phúc lợi
- Attractive and competitive salary package.
- Full salary‑based contributions to Social Insurance, Health Insurance, and Unemployment Insurance in accordance with Vietnamese law.
- 13th‑month salary (guaranteed).
- Generous leave policy: 12 annual leave days, 6 personal leave days, 1 volunteer leave day, plus sick leave, maternity/paternity leave, and childcare leave.
- Premium Healthcare Insurance (1+1) for employees and dependents.
- Employee Assistance Program (EAP) with confidential 1:1 consultation for physical and mental well‑being.
- Access to the Well‑being Hub covering health, mental wellness, and financial planning.
- Extensive resources to support onboarding and continual development including DXC University and sponsorship for professional certification exams.
- DXC Recognition, a global virtual platform that fosters a culture of appreciation and celebration with real‑time reward and recognition.
- Opportunities to work on global projects, collaborate with international teams, and explore overseas assignments or relocation.
- Special allowances and gifts (English/Japanese language allowance, wedding gifts, newborn gifts, etc.).
- Annual team activities and company events.
- A collaborative, inclusive, and international working environment that promotes knowledge sharing and continuous growth.
Thông tin khác
- Hanoi, Vietnam | Full‑time.
- Recruitment fraud notice: DXC does not ask for money or payments from applicants.