Mgr-Security I
K5 Nghi Tam,11 Xuan Dieu Road
Application deadline:
11/11/2026
About This Job
Trách nhiệm chính
- Assists the Director of Security in managing daily security operations.
- Develops and implements emergency procedures and follows up on security breaches.
- Investigates all losses of property assets and coordinates disposition with management.
- Deploys security staff to monitor and protect property assets and parking areas.
- Maintains logs, certifications and required documentation per law and SOPs.
- Conducts periodic patrols of the entire property and parking areas.
- Handles guest problems and complaints, settling disputes and resolving grievances.
- Identifies and recommends measures to minimize physical hazards and unsafe work practices.
- Implements action plans to monitor and control risk and keeps abreast of local criminal activity.
- Inspects all security equipment to ensure full functionality.
- Provides timely medical attention and maintains first aid and CPR certifications for officers.
- Conducts hourly employee performance appraisals and develops training programs for staff.
- Completes disciplinary procedures and documentation per SOPs and LSOPs.
- Supports the Peer Review Process and maintains local authority requirements for security and safety.
- Communicates safety procedures and ensures employee understanding of safety codes.
- Leads, influences, and encourages team members, fostering trust and cooperation.
- Provides guidance and direction to subordinates, setting performance standards and monitoring performance.
- Provides personal assistance and emotional support to coworkers, customers, or patients.
- Serves as a role model demonstrating appropriate behaviors.
- Displays leadership in guest hospitality, exemplifying excellent customer service and creating a positive atmosphere for guest relations.
- Empowers employees to provide excellent customer service and meets quality standards daily.
- Provides services that exceed customer expectations for satisfaction and retention.
- Assists in minimizing cost of accident claims through aggressive claims management.
- Brings issues to Human Resources as necessary and strives to improve service performance.
- Administers property policies fairly and consistently.
Yêu cầu
- High school diploma or GED with 3 years experience in security/loss prevention or related professional area.
- 2-year degree from an accredited university in Criminal Justice or related major with 1 year experience in security/loss prevention or related professional area.
Hình thức làm việc
- Onsite at K5 Nghi Tam, 11 Xuan Dieu Road, Tay Ho District, Hanoi.
Thông tin khác
- Position type: Management.
- Schedule: Full Time.
- Location: K5 Nghi Tam, 11 Xuan Dieu Road, Tay Ho District, Hanoi, Vietnam.
- Job Number: 26132606.
- Job Category: Loss Prevention & Security.