Mgr-IT
About This Job
Trách nhiệm chính
- Provide first- and some second-level support, including break-fix repairs, installations, and maintenance of systems for designated properties.
- Assist IT leadership with CAPEX and operating budgets for IT projects and property support.
- Ensure property compliance with Marriott policies and information security manuals; implement solutions to resolve discrepancies.
- Place equipment orders for PCs, telecommunications, local servers/networks; process invoices.
- Conduct periodic inventories of applications and hardware; prepare reports.
- Confirm technology assets are secured and comply with vendor contracts.
- Write and present proposals, analyses, project plans, cost models.
- Provide customer service to associates at dedicated properties.
- Respond to inquiries from customers, vendors, and peer groups; provide detailed status reports.
- Assist in disaster recovery and business continuity.
- Provide technical guidance; escalates support for approved technology solutions.
- Support guest and associate internet access requirements.
- Escalate problems through supervisor, CLS IT Field, or Marriott IT resources.
- Image desktops, install new software, apply patches, map drives.
- Move/add/change PCs/peripherals; migrate data when necessary.
- Perform routine desktop backup.
- Provide end-user support.
- Confirm technology security and compliance measures are in place.
- Support unit infrastructure (servers, switches, routers, APs) and engage appropriate MI IT or vendor resources.
- Assist in creating and maintaining secure server environment; perform server backups and preventive maintenance.
- Pull through support for corporate, regional, and property initiatives.
Yêu cầu
- High school diploma or GED; 2-4 years experience in IT or related professional area.
- OR 2-year degree from an accredited university in Business Administration, Information Technology, or related major; 2 years experience in related professional area.
Yêu cầu ưu tiên
- System-related professional certifications desired.
Mức lương
- Thỏa thuận
Hình thức làm việc
- Làm việc tại văn phòng Quang Trung St, Vinh, Nghe An
Thông tin khác
- Job Number: 26135040
- Schedule: Full Time
- Position Type: Management
- Số lượng tuyển: 1