Manager of Marketing & Communication
About This Job
Trách nhiệm chính
- Execute annual marketing plan in collaboration with the GM, Food & Beverage leader, operations leaders, Director of Marketing Communications, and cluster marketing and eCommerce teams.
- Partner with Operations, Food & Beverage and Sales teams to execute promotions and campaigns targeting in‑house guests to drive incremental revenue.
- Act as liaison between the marketing department and advertising agency on tactical advertising campaigns’ creative and media plans, especially for food and beverage promotions.
- Manage F&B media schedules and verify prompt settlement of accounts.
- Collaborate with property Revenue Management to verify correct offer loading and proper advertisement targeting.
- Execute email marketing and display advertising.
- Maintain frequent, active engagement with Cluster eCommerce manager to verify alignment, pull‑through, and two‑way communication about online programs and initiatives.
- Verify all advertising for the hotel in digital channels is in alignment with brand voice.
- Facilitate social media engagement and update content in local digital channels such as the hotel website and travel sites.
- Develop and execute promotions campaigns in F&B, weddings, spa, rooms and conferences through relevant digital and social media channels.
- Engage in proactive online reputation management by surfacing relevant guest comments and responding accordingly.
- Develop a comprehensive PR plan per quarter and execute post sign‑off from GM.
- Maintain a comprehensive list of local media contracts, emphasizing food critics and bloggers.
- Manage assigned accounts in the media account management system.
- Write and distribute all press releases for property events, promotions, and outlets.
- Manage the execution of hotel sponsored events, community/government relations activities, and press promotional activities.
- Support pull‑through of impactful PR strategy & activities to drive quality press coverage.
- Verify news clippings and other online, print, and social media mention reports monthly for property distribution.
- Manage external vendors and media agencies; work with agency partners and continent PR leader to identify strategic media buys.
- Support coordination of photography for F&B advertising, collateral and public relations purposes.
- Manage photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team.
- Act as central point of contact for regionally approved local photographers for food, amenity, and property imagery.
- Assist and manage the development, coordination and execution of all communications activities with a strong emphasis on property F&B promotions and campaigns.
- Help with the publication of hotel’s newsletter(s).
- Support communications duties and functions as deemed necessary.
- Assist in the liaison and execution of joint F&B promotions.
- Work with eCommerce to verify the Hotel’s website and related websites are updated regularly.
- Partner with Director of Marketing to create marketing plan aligned to hotel sales and revenue strategy.
- Provide training and marketing leadership and act as a marketing subject matter expert for GMs, Sales Leaders and Managers, and Revenue leaders.
- Coordinate with property and above property eCommerce and Revenue Management teams to report success of property marketing and eCommerce performance.
- Keep abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.
Yêu cầu
- 2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 4 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred
- 4-year bachelor's degree in Marketing, Public Relations, Business, or related major and 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising agency experience preferred
Hình thức làm việc
- Work at the office located at K5 Nghi Tam, 11 Xuan Dieu Road, Tay Ho District, Hanoi.
Thông tin khác
- Job Number 26124320
- Location: K5 Nghi Tam, 11 Xuan Dieu Road, Tay Ho District, Hanoi, Ha No, Vietnam
- Schedule: Full Time
- Position Type: Management
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.