Manager Client Management
About This Job
Trách nhiệm chính
- Champion the client brand agenda, engaging DKSH's commercial, merchandising, and demand planning teams to deliver against brand objectives.
- Serve as the primary point of contact between DKSH and the client, ensuring consistent communication, strategic alignment, and strong working relationships.
- Develop and execute trade marketing plans tailored to FMCG channels, including Modern Trade (MT), General Trade (GT), and e-commerce, in coordination with the client's marketing team.
- Drive in-store visibility, shopper engagement, and promotional effectiveness to maximize brand presence and sell-through performance.
- Collaborate with Sales and Brand teams to localize campaigns and maximize Return on Investment (ROI).
- Analyze consumer behavior, category trends, and competitor activity to inform and continuously refine trade strategy.
- Lead the monthly Sales and Operations Planning (S&OP) cycle, aligning demand forecasts with supply capabilities and commercial targets.
- Consolidate inputs from Sales, Marketing, and Finance to build robust and accurate demand plans.
- Monitor forecast accuracy and lead continuous improvement initiatives to enhance planning effectiveness.
- Partner with the supply chain team to maintain optimal inventory levels and service rates.
- Deliver actionable insights to senior leadership on demand trends, risks, and opportunities.
- Administrative duties and coordination tasks as required.
Yêu cầu
- Bachelor's degree in Marketing, Business, or an equivalent qualification.
- 6 to 8 years of experience in FMCG trade marketing, demand planning, or commercial roles.
- Strong understanding of FMCG channel dynamics and shopper behavior across modern trade, general trade, and e-commerce.
- Proven experience leading Sales and Operations Planning (S&OP) processes and driving cross-functional collaboration.
- Analytical mindset with proficiency in forecasting tools and Microsoft Excel; experience with SAP Advanced Planning and Optimization (SAP/APO) is an advantage.
- Excellent communication, stakeholder management, and leadership skills.
Thông tin khác
- Location: VN, VN
- Global Business Unit: CONSUMER GOODS
- Job Function: Client Management
- Requisition Number: 249784