IT Level 1
TP. Hồ Chí Minh
Application deadline:
21/11/2026
About This Job
Trách nhiệm chính
- Receive and handle customer requests related to IT systems.
- Provide technical support remotely and on-site at customer locations.
- Troubleshoot hardware issues and recommend component upgrades or replacements when necessary.
- Diagnose and resolve issues related to office applications and software, including Microsoft Office, design tools, and accounting software.
- Deploy basic IT infrastructure, including network cabling and installation of switches, NAS, UPS, Wi-Fi, fingerprint scanners, cameras, and PBX systems.
- Update daily task results in the ticketing system and submit regular reports as required by the Team Leader.
Yêu cầu
- University degree in Information Technology.
- Minimum 6 months to 1 year of experience.
- Basic knowledge of server infrastructure, IT systems, software installation, and office applications.
- Good communication skills and proficiency in English.
- Ability to work independently and collaboratively in a team.
- Honest, enthusiastic, responsible, proactive, and eager to learn.
Mức lương
- Mức lương: Thỏa thuận
Phúc lợi
- Competitive monthly salary based on qualifications and experience.
- Social insurance and 24/7 accident insurance.
- PVI Care health insurance, 13th-month bonus, and loyalty bonuses after 3, 5, and 10 years of service.
- Open, dynamic, friendly, and supportive working environment.
- Annual health check-up.
- Daily provision of tea, juice, coffee, snacks, and free parking.
- Participation in internal activities, monthly birthday celebrations, welcome events for newcomers, team building, and year-end parties.
Thông tin khác
- Chức vụ: Nhân Viên/Chuyên Viên
- Hình thức làm việc: Toàn thời gian
- Yêu cầu bằng cấp (tối thiểu): Đại Học
- Yêu cầu giới tính: Nam/Nữ
- Ngành nghề: Dịch Vụ Khách Hàng,Hạ Tầng - Mạng,Vận Hành IT - IT Helpdesk
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