Trách nhiệm chính

• Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards.
• Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.
• Assist Housekeeping management in managing daily activities.
• Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.
• Document and resolve issues with discrepant rooms with the Front Desk.
• Prepare, distribute, and communicate changes in room assignments.
• Communicate issues to next shift.
• Complete required paperwork.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees.
• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.
• Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.
• Ability to push and pull a loaded housekeeping cart and other work‑related machinery over sloping and uneven surfaces.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Stand, sit, kneel, or walk for an extended period across an entire work shift.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand‑eye coordination.
• Enter and locate work‑related information using computers and/or point of sale systems.
• Read and visually verify information in a variety of formats (e.g., small print).
• Perform other reasonable job duties as requested by Supervisors.

Yêu cầu

• High school diploma or G.E.D. equivalent.
• At least 1 year of related work experience.
• At least 1 year of supervisory experience.
• Ability to lift and carry objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.
• Ability to push and pull a loaded housekeeping cart and other work‑related machinery over sloping and uneven surfaces.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Ability to stand, sit, kneel, or walk for an extended period across an entire work shift.
• Ability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand‑eye coordination.
• Ability to enter and locate work‑related information using computers and/or point of sale systems.
• Ability to read and visually verify information in a variety of formats (e.g., small print).
• Ability to perform other reasonable job duties as requested by Supervisors.
• Strong communication skills using clear and professional language.
• Knowledge of company and safety and security policies and procedures.
• Ability to maintain confidentiality of proprietary information and protect company assets.

Hình thức làm việc

• Onsite

Thông tin khác

• Job Number: 26128795
• Job Category: Housekeeping & Laundry
• Location: Con Au Islet, Hung Phu Ward, Can Tho 94912, Vietnam
• Schedule: Full Time
• Position Type: Non-Management
• Located Remotely? N
• At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
• We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
• Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
• We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
• The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences.
• Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure.
• All Autograph Collection hotels look to attract The Individualist, the brand's target consumer.
• The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest.
• In joining Autograph Collection, you join a portfolio of brands with Marriott International.
• Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.