Job Detail

TP. Hồ Chí Minh

[HO] IT BUSINESS ANALYST - SENIOR

Application Deadline 2 months left

Application Support

Posted 2 weeks ago

Job Overview

Salary
Negotiable
Work arrangement
Full-time
Experience
1 - 3 năm kinh nghiệm

About This Job

Trách nhiệm chính

  • Collaborate with business units to gather, analyze, and document business requirements (BRD/SRS) for banking systems and projects.
  • Provide technical consultation and translate business needs into IT specifications for core banking, internet banking, mobile banking, or other bank business for Custody, Kondor, LOS, etc.
  • Manage end-to-end project lifecycles, including planning, coordination with vendors, progress monitoring, and stakeholder reporting.
  • Conduct user acceptance testing (UAT) to ensure systems meet business requirements.
  • Perform initial troubleshooting and system checks when issues arise, resolving them directly when possible or escalating to vendors for support.
  • Support daily operations and system maintenance for platforms banking systems.
  • Prepare detailed reports, process diagrams (using UML/BPMN), and presentations for managers, directors, or the Head of ICT.
  • Contribute to the continuous improvement of digital banking solutions and operational processes.

Yêu cầu

  • Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
  • Minimum 2 years of experience in business analysis and/or software development, preferably in banking or fintech sectors.
  • Proven experience in programming or software development (e.g., .Net, Java, Python, SQL, or similar) to support technical consultation and troubleshooting.
  • Good logical thinking, problem‑solving, and analytical skills to consult and manage complex projects.
  • Strong communication and stakeholder management skills to liaise with business units and vendors.
  • Ability to work under pressure and collaborate effectively in a fast‑paced team environment.
  • Fluent in English (written and spoken).

Yêu cầu ưu tiên

  • Understanding and experience of banking systems (core banking, internet banking, mobile banking, or systems like Acquiring, CUSTODY, KONDOR, LOS, etc.) are a plus.
  • Proficiency in business analysis tools (e.g., JIRA, Confluence, Visio, Figma) and methodologies (e.g., Agile/Scrum).
  • Certifications such as CBAP, PMI‑PBA, or Scrum Master are a plus.
  • Korean language skills are an advantage.

Mức lương

  • Negotiable

Phúc lợi

  • Insurance
  • Travel opportunities
  • Employee Shuttle Service
  • Health checkup
  • Salary review
  • Annual Leave

Thông tin khác

  • Job Level: Experienced (Non‑Manager)
  • Job Type: Permanent
  • Location: Ho Chi Minh

Shinhan Bank

Address:
Seoul, South Korea
View company page
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