Head Of E-Commerce
About This Job
Trách nhiệm chính
- Take overall responsibility for the strategy, growth, and business performance of Con Cung's eCommerce business across Web/App, Marketplaces, and Quick Commerce.
- Develop the 3–5-year eCommerce strategy and take full ownership of revenue, profit margins, and direct operating expenses.
- Lead the development and continuous improvement of Con Cung's digital platforms, particularly Web/App.
- Improve the end-to-end customer experience from Digital Marketing to improving UI/UX, conversion rates, while optimizing order fulfillment.
- Define strategies for Web/App, Marketplaces, and Quick Commerce.
- Oversee product assortment, pricing, promotions, vouchers, and relationships with suppliers and platform partners.
- Lead core online functions - Commercial, Operations, and Marketing - and develop a strong management team.
- Drive collaboration with other departments.
- Present business performance, strategic plans, and recommendations to the Executive Management Team and Board of Directors.
Yêu cầu
- Bachelor's degree or above.
- 3-5 years in a senior management role in eCommerce, digital business, or retail.
- Experience building, developing, or scaling digital platforms, with a strong understanding of customer journey and conversion optimization.
- Strong commercial acumen, especially in omni-channel retail, with the ability to capture market trends, identify opportunities, and translate into effective execution.
- Proven track record in P&L management, revenue growth, profitability improvement.
- Proven leadership skills, with the ability to develop managers, influence stakeholders, and drive cross-functional alignment.
- Good English communication skills are required.
- Cultural Fit: Agile and proactive in driving change; able to navigate uncertainty; consistently customer-centric in decision-making.
Phúc lợi
- Annual bonus: 2 - 3 months under minimum KPI requirement.
- Fast promotion opportunities based on personal ability.
- Work in a dynamic, open, creative environment.
- Regular training, company team building, birthday bonus.
Thông tin khác
- Working time: 8:30 - 17:30 Monday - Friday.
- Working place: 14th Floor, Phu My Hung Tower, Tan Phu Ward, Dist. 7, HCMC.