Head of Brand Management
About This Job
Trách nhiệm chính
- Lead the development, implementation, and governance of the AIA brand strategy in Vietnam, ensuring alignment with Group brand standards and business objectives.
- Serve as the custodian of the AIA brand, safeguarding brand identity, positioning, visual standards, messaging, and tone of voice across all customer and stakeholder touchpoints.
- Drive brand consistency and excellence across channels, campaigns, partnerships, and customer experiences.
- Lead the planning and execution of integrated marketing campaigns from strategic conception through creative development, launch, optimization, and post‑campaign evaluation.
- Ensure effective localization and deployment of Group brand campaigns, platforms, and assets while maintaining relevance to the Vietnam market.
- Collaborate with internal stakeholders and external partners to deliver impactful brand communications that support business growth and customer engagement.
- Define and execute AIA Vietnam's social media and content strategy to strengthen brand presence, engagement, and advocacy.
- Oversee always‑on content programs and health ecosystem communications across owned, earned, and paid channels.
- Drive social listening initiatives to identify market trends, customer insights, emerging opportunities, and reputational risks. Continuously optimize content performance through data‑driven decision‑making and audience insights.
- Champion creative excellence across all brand and marketing initiatives. Provide clear strategic direction and high‑quality creative briefs to agency partners and internal teams.
- Ensure all campaigns, social content, video productions, and branded assets reflect best‑in‑class creative standards and deliver strong business outcomes.
- Build and manage productive relationships with creative, media, digital, and production agencies.
- Establish and monitor key brand performance indicators, including Brand Power, Awareness, Consideration, Brand Preference, Social Buzz, Sentiment, and Engagement Metrics.
- Leverage consumer research, brand health tracking, campaign analytics, and social intelligence to identify growth opportunities and improve brand effectiveness.
- Develop actionable recommendations to strengthen brand equity, customer perception, and marketing ROI.
- Partner closely with Corporate Communications, Brand Activation, Distribution, Product, Health & Wellness, Customer, and Group Marketing teams to deliver a seamless and coherent AIA brand experience.
- Influence senior stakeholders and cross‑functional teams to align strategic priorities and drive integrated execution.
- Act as a trusted advisor on brand‑related matters across the organization.
- Lead, coach, and develop a high‑performing Brand Management team.
- Foster a culture of innovation, collaboration, customer‑centricity, and continuous improvement.
- Build organizational capabilities in brand management, integrated communications, social media, and creative excellence.
Yêu cầu
- Bachelor’s degree in Marketing, Communications, Business or a related field.
- 10+ years of experience in brand management, integrated marketing communications, advertising, or strategic marketing, with substantial leadership experience.
- Proven track record of building brands and leading large‑scale integrated marketing campaigns.
- Strong understanding of digital marketing, content marketing, social media, consumer insights, and brand analytics.
- Experience managing agencies and cross‑functional stakeholders in a complex matrix organization.
- Strong brand fundamentals; modern digital, social and content capabilities; excellent creative judgment; proven agency management; ability to use consumer, brand and performance data to make clear brand decisions.
- Strategic and commercially minded; confident stakeholder leader and influencer; collaborative and able to align multiple teams behind one clear brand narrative.
Yêu cầu ưu tiên
- Financial services, insurance, healthcare, or consumer‑facing industry experience is preferred.
Thông tin khác
- Địa điểm làm việc: Hochiminh City
- Toàn thời gian