HCM – Account Manager – Hybrid Working
About This Job
Trách nhiệm chính
- Manage and grow a portfolio of transportation partners, building long‑term business relationships.
- Own the onboarding journey and support new partners in successfully launching and growing on the Vexere platform.
- Analyze business performance, identify growth opportunities, and recommend actionable solutions to improve revenue, bookings, and operational efficiency.
- Conduct regular business reviews with partners to evaluate performance and align on growth initiatives.
- Develop and execute promotional campaigns and business development initiatives together with partners.
- Monitor pricing, inventory availability, and service quality to ensure competitiveness and customer satisfaction.
- Collaborate with Product, Operations, Marketing, and Customer Experience teams to resolve issues and improve partner performance.
- Negotiate commercial agreements and coordinate cross‑functional projects that contribute to business growth.
- Monitor business KPIs and proactively identify risks, opportunities, and improvement areas.
- Support partners in improving operational processes and delivering better travel experiences for customers.
Yêu cầu
- At least 2 years of experience in Account Management, Key Account Management, Business Development, Sales, Partnership, E-commerce, OTA, SaaS, Logistics, Transportation, or related fields.
- Proven ability to build strong client relationships and drive business growth.
- Strong analytical skills with the ability to turn data into actionable business insights.
- Excellent communication, negotiation, and stakeholder management skills.
- Strong ownership mindset with the ability to solve problems independently.
- Comfortable working in a fast‑paced environment and managing multiple priorities.
- Willing to travel for business when required.
- Have a personal laptop for work.
Yêu cầu ưu tiên
- Enjoy building long‑term partnerships instead of simply maintaining accounts.
- Like solving business and operational challenges with practical solutions.
- Are comfortable working with numbers, reports, and performance metrics.
- Enjoy collaborating with different teams to achieve shared goals.
- Take ownership and proactively look for opportunities to create impact.
Mức lương
- Competitive salary based on capabilities + Quarterly KPI performance bonus (up to 11 months per year).
Phúc lợi
- Participation in social, health, and unemployment insurance as per regulations; official contract after probation.
- 12 annual leave days/year; +1 additional day every 3 years; leave can be carried over for 2 years or converted to cash.
- Exclusive discounts on bus tickets, flight tickets, and train tickets when using Vexere’s services.
- Team building activities, company trips, year‑end parties, and employee engagement programs.
- Comprehensive health insurance package for employees.
- Personal loan and salary advance policy.
- Employee referral bonus.
- Personal development training allowance: up to 18 million VND/year.
Hình thức làm việc
- Hybrid working model (flexible between office and home).
Thông tin khác
- Working hours: 8:30 AM – 6:00 PM, Monday to Friday + Saturday mornings.
- How to apply: Email careers@vexere.com or Phone/Zalo 0938 168 528 (Ms. Thu).
- Workplace: CirCO Hoang Dieu – H3 Building, 384 Hoang Dieu, Khanh Hoi Ward, HCMC (District 4).