Job Detail

[Hanoi/HCMC] Middle/Senior Site Reliability Engineer

Application Deadline 4 days left

Application Support

Posted 1 week ago

Job Overview

Salary
25-50 M VND
Work arrangement
On-site
Experience
3 - 5 năm kinh nghiệm

About This Job

Trách nhiệm chính

  • Own the reliability, availability and resilience of the audax platform across production environments for multiple bank clients.
  • Design and operate cloud and hybrid infrastructure using infrastructure‑as‑code, supporting deployments on AWS, Azure, GCP or within client‑managed environments.
  • Build standardised, repeatable deployment blueprints so new bank clients can be onboarded quickly and safely.
  • Define and track SLIs, SLOs and error budgets that align with client SLAs and banking‑grade availability targets.
  • Build end‑to‑end observability across microservices, integrations and third‑party dependencies (core banking, card processors, eKYC providers, payment networks).
  • Lead incident response and blameless post‑incident reviews, communicating clearly with internal teams and client stakeholders during incidents.
  • Design and regularly test disaster recovery, backup and business continuity plans to meet regulatory RTO and RPO requirements.
  • Participate in the on‑call rotation and reduce operational toil through automation.
  • Work with security and compliance teams on access control, secrets management, encryption, vulnerability management and audit evidence.
  • Support client and regulator technology due diligence, including infrastructure documentation and control assessments.

Yêu cầu

  • Minimum 3 years of experience in SRE, DevOps, platform or infrastructure engineering.
  • Strong hands‑on experience with at least one major cloud provider (AWS, Azure, GCP); multi‑cloud exposure is a plus.
  • Production experience with Kubernetes and containerised microservices.
  • Proficiency with infrastructure‑as‑code (Terraform, Pulumi or similar) and configuration management.
  • Experience with observability tooling such as Prometheus, Grafana, OpenTelemetry, Datadog, ELK or Splunk.
  • Solid Linux fundamentals and networking knowledge (DNS, TCP/IP, load balancing, TLS, VPN, private connectivity).
  • Scripting or programming skills in at least one language (Python, Go, Bash or similar).
  • Experience with CI/CD and GitOps tooling (GitHub Actions, GitLab CI, Jenkins, ArgoCD).
  • A calm, structured approach to troubleshooting and incident management.
  • Clear written and spoken English, and comfort working with stakeholders across different countries.

Yêu cầu ưu tiên

  • Experience in banking, payments, or other highly regulated financial environments.
  • Familiarity with regulatory and security frameworks such as MAS TRM Guidelines, PCI DSS, ISO 27001, SOC 2, or central bank IT requirements in APAC or the Middle East.
  • Experience deploying software into client‑owned or on‑premises bank environments with strict change management.
  • Experience with hybrid connectivity between cloud platforms and bank data centres.
  • Operating event streaming and messaging systems (Kafka, RabbitMQ or similar).
  • Database operations experience (PostgreSQL, Oracle, MongoDB, replication, backup and recovery).
  • Service mesh, API gateway or zero‑trust networking experience.
  • Cloud cost optimisation and multi‑tenant platform design.
  • Relevant certifications (AWS, Azure, GCP, CKA, CKS, CISSP).

Mức lương

  • Thu nhập hàng tháng dao động từ 25,000,000₫ đến 50,000,000₫.

Phúc lợi

  • Probation salary is 100% of official salary.
  • 13th‑month salary and annual performance review.
  • Bonus for special occasions each year (Labor Day, National Day, Solar New Year, Lunar New Year).
  • Project Bonus.
  • IT Certificate allowance (AWS/Azure, OutSystems, Salesforce, PMP, Agile/Scrum).
  • Health Care Insurance.
  • Social, health and unemployment Insurance following Government policy.
  • Enjoy company summer trips and other team‑building activities held monthly and quarterly.
  • Work five days per week with flexible check‑in time.
  • Professional, creative and dynamic working environment.

Hình thức làm việc

  • Làm việc tại văn phòng (In person).

Thông tin khác

  • Job Type: Full‑time
  • Work Location: In person
  • Location: Hà Nội
  • Positions: 1

GEM Corporation

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