Food & Beverage Sales Manager
Hà Nội
Application deadline:
04/11/2026
About This Job
Trách nhiệm chính
- Contact appropriate individuals or departments to resolve guest calls, requests, or problems
- Use sales techniques to maximize revenue while maintaining existing guest loyalty, including up‑selling
- Determine and give complimentary gifts to guests for their patronage (e.g., rewards points, show tickets, gift certificates)
- Promote awareness of the brand image internally and externally
- Process requests for redeeming Marriott Rewards points
- Process all reservation requests, changes, and cancellations received by phone, fax, or mail
- Enter Marriott Rewards information into appropriate software when taking guest reservations
- Answer, record, and process all guest calls, requests, questions, or concerns
- Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing)
- Assist management in training and motivating employees; serve as a role model
- Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets
- Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation
- Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette
- Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees
- Monitor the performance of others to ensure adherence to quality expectations and standards
- Read and visually verify information in a variety of formats
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
- Perform other reasonable job duties as requested by Supervisors
Yêu cầu
- High school diploma or G.E.D. equivalent
- At least 2 years of related work experience
- No supervisory experience
- No license or certification required
Mức lương
- Thỏa thuận
Hình thức làm việc
- Work onsite at company location
Thông tin khác
- Job Number: 26128560
- Job Category: Sales & Marketing
- Schedule: Full Time
- Position Type: Non-Management
- Location: Corner Hai Ba Trung street & Le Duan boulevard, Ben Nghe Ward, District 01, Ho Chi Minh City 700000, Vietnam