E-Key Account Manager
TP. Hồ Chí Minh
Application deadline:
21/11/2026
About This Job
Trách nhiệm chính
- Lead the commercial and affiliate acceleration across social commerce platforms—including TikTok Shop—for L’Oréal Professionnel, Kérastase, and Matrix.
- Lead Joint Business Planning (JBP) with key platform partners, setting commercial terms, sales targets, and channel investment priorities.
- Design and execute promotional calendars across social channels, monitoring revenue, market share, and conversion metrics.
- Steer affiliate strategies and relationships with creator networks, agencies, and Multi-Channel Networks (MCNs) to scale advocacy and conversions.
- Partner transversally with E-Marketing and Brand teams to align live streaming, merchandising, and paid media activations with brand standards.
- Collaborate with Operations and Customer Care to secure product availability, rapid dispatch, and an elevated after-sales experience.
- Analyse consumer journey data and platform performance to identify emerging commercial opportunities.
Yêu cầu
- Proven capability leading commercial negotiations, Joint Business Planning, and promotional budget allocation.
- Direct experience managing social commerce ecosystems (such as TikTok Shop) alongside creator and affiliate networks.
- Practical ability to interpret traffic, conversion rates, and consumer behaviour to optimise the path to purchase.
- Skill in connecting brand marketing, operations, and external commercial partners around shared targets.
- Professional working proficiency in English, comfortable presenting commercial plans and negotiating with external partners.
Phúc lợi
- A place for you to leave your comfort zone and grow beyond your potential (here, you'll be encouraged to try new things and take risks!)
- Real responsibility from day 1, there's no sitting on the sidelines at L'Oréal
- An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!
- A place where you can contribute to something bigger! Many of our brands have societal/environmental causes to make a concrete difference
Thông tin khác
- Toàn thời gian
- Work location: Thành phố Hồ Chí Minh