Customer Service Specialist (logistics)
TP. Hồ Chí Minh
Application deadline:
30/10/2026
About This Job
Trách nhiệm chính
- Planning cargo loading effectively.
- Contact the manufacturer & arrange nomination shipments.
- Prepare the quotations/ tariff, sailing schedule, local charge, or other requests, support sales and follow up to increase the winning ratio.
- Capturing customers/ agents' requirements and providing a fast response.
- Build relationships with partners.
- Create and manage daily bookings and follow cargo status (ATD, ETA, DO status…).
- Update shipping details to agents/customers and closely monitor shipments until cargo arrives at the destination safely.
- Work closely with other departments to enhance work efficiency.
- Dynamically and effectively solve customers’ complaints.
- Input buying/ selling rate in systems.
- Performs all other duties as assigned and requested by the direct manager.
Yêu cầu
- English is a must.
- Customer and service-oriented.
- Ability to adapt and work effectively within a variety of situations.
- Bachelor's degree in Logistics, Business Administration, International Trade, International Business, or a related field.
Yêu cầu ưu tiên
- Priority experience about loading plan or supporting sales.
- Kinh nghiệm làm việc: CS ngành logistics: 1 năm (Ưu tiên).
- English (Ưu tiên).
Mức lương
- Mức lương: 14.000.000₫ - 20.000.000₫ một tháng
Phúc lợi
- 13th month Salary and an attractive commission scheme.
- Annual leave/Health care
- Full salary insurance, other attractive welfare.
- Working in a dynamic, friendly and professional environment and the world’s biggest FCL/LCL network.
Hình thức làm việc
- Làm việc trực tiếp
Thông tin khác
- Địa chỉ làm việc cụ thể: 29 Nguyễn Khắc Nhu, Phường Cầu Ông Lãnh, Thành phố Hồ Chí Minh, Việt Nam
- Câu hỏi tuyển dụng: Anh/chị có kinh nghiệm LCL và master consol không?
- Anh/chị có giao tiếp và đọc viết tiếng Anh tốt để làm việc với KH nước ngoài không?