Business Development Manager – CX Services
Hà Nội
Application deadline:
30/10/2026
About This Job
Trách nhiệm chính
- Develop and execute go-to-market strategies to grow the CX Services business in Vietnam.
- Identify and acquire strategic enterprise accounts through prospecting, networking, partnerships, and industry events.
- Build and manage a strong sales pipeline and identify new market opportunities.
- Map key stakeholders and develop long-term relationships with senior and C-level decision-makers.
- Lead client discovery and work with Presales and Delivery teams to shape solutions, proposals, and pitches.
- Lead complex sales cycles, commercial negotiations, and contract closures.
- Develop strategic account plans and identify upsell, cross-sell, and expansion opportunities.
- Build strategic partnerships and channels to expand market reach.
- Monitor CX, Martech, and digital transformation trends to support market positioning and growth strategy.
- Own sales targets, pipeline health, revenue forecasts, and business development performance.
- Maintain accurate CRM records and provide market, customer, and pipeline insights to management.
Yêu cầu
- Bachelor’s degree in Business, IT, Marketing, or related fields.
- 7+ years of experience in Business Development/Sales, with strong B2B enterprise sales experience.
- Proven track record in new business development, enterprise client acquisition, revenue growth, and full-cycle sales.
- Strong understanding of the Vietnam enterprise market and an established network of key decision-makers, preferably across retail, F&B, banking/fintech, or telecommunications.
- Experience selling IT Services, Digital Transformation, CX, CRM, Martech, eCommerce, or technology solutions.
- Experience with CRM, CDP, Marketing Automation, Personalization, eCommerce, Loyalty, or AI-enabled CX solutions.
- Strong strategic thinking, consultative selling, negotiation, and C-level stakeholder management skills.
- Proficiency in CRM, pipeline management, and sales forecasting.
Mức lương
- Thỏa thuận
Hình thức làm việc
- Hybrid working model: Enjoy a flexible balance between remote work and collaborative in-office sessions designed to support work-life integration.
Thông tin khác
- Our team will contact you within 24 hours.
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