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Banking Business Analyst (Customer Workflows, POC & Pilot Requirements)

Application Deadline 26 days left

Application Support

Posted 3 days ago

Job Overview

Salary
Negotiable
Work arrangement
Full-time
Experience
Not selected

About This Job

Trách nhiệm chính

  • Conduct detailed requirements sessions with banking business users, Operations, IT and Data teams; involve all relevant roles rather than relying on a single customer contact.
  • Map current and proposed workflows, user roles, business rules, handoffs, pain points, exceptions and controls, with sufficient context for technical teams.
  • Capture system interactions, data requirements, access constraints, dependencies and relevant non-functional requirements; record assumptions and unresolved questions explicitly.
  • Produce and maintain Business Requirements Documents (BRDs) for POCs and pilots, supported by process flows, use cases, functional requirements and acceptance criteria as needed.
  • Work with the consultant to define scope boundaries, required data, business success criteria and validation scenarios; distinguish the immediate POC or pilot from future needs.
  • Validate requirements with customer stakeholders and internal teams; maintain traceability, document decisions and assess the impact of changes with the relevant owners.
  • Support implementation clarifications, customer testing and business validation; feed workflow insights and requirement gaps back to Product as the platform evolves.

Yêu cầu

  • Proven business analysis experience on banking processes or systems, gained within a bank or through direct work on banking customer projects.
  • Practical understanding of banking workflows, information systems and controls, with the ability to ask detailed domain questions and validate answers with subject-matter experts.
  • Demonstrated ability to create clear BRDs, process maps, business rules and acceptance criteria that technical teams can use.
  • Ability to analyse data flows, system interactions and dependencies, and capture customer data policies and access constraints with the appropriate specialists.
  • Strong stakeholder facilitation, analytical thinking and attention to detail; ownership of clarifications, requirement changes and follow-through.
  • Clear communication in Vietnamese and working English for requirements, technical materials and collaboration.

Yêu cầu ưu tiên

  • Experience with banking software implementation, product analysis or workflow design; POCs, pilots and UAT; and familiarity with APIs, integrations, cloud, data or AI-enabled solutions.

Mức lương

  • Competitive salary and benefits package.

Phúc lợi

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development through continuous learning and exposure to cutting-edge technologies.
  • Impactful work on cutting-edge projects with industry-leading clients, making a tangible impact on their business success.

Thông tin khác

  • Apply now!
  • Due to the high volume of applicants, only shortlisted candidates will be contacted. We apologize for this inconvenience!

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