Associate, Relationship Manager
About This Job
Trách nhiệm chính
- Develop and nurture long‑term relationships with both internal and external customers, including affiliates and partner banks, to support their business needs effectively.
- Collaborate with cross‑functional teams to identify new business opportunities, create robust pipelines, close deals, and contribute towards achieving profit and KPI targets.
- Actively participate in strategic planning by following the direction set by the department or team and implementing continuous improvement cycles for assigned responsibilities.
- Strengthen alliances with partner banks through enhanced cooperation on various transactions, ensuring mutual benefit and shared success.
- Lead by example within your team by offering guidance, support, and sharing valuable experiences to foster collective achievement.
- Conduct day‑to‑day operational activities aimed at developing customer relationships while maintaining high standards of service delivery.
- Support departmental initiatives focused on increasing revenue opportunities and delivering exceptional service quality to customers.
- Ensure proper credit management practices are followed alongside rigorous Know Your Customer (KYC) procedures to maintain compliance with relevant regulations.
- Stay informed about industry trends, products, laws, and regulations to ensure best practices are consistently applied in all aspects of your work.
Yêu cầu
- A university degree majoring in Economics, Banking, Finance, Accounting or a related field is essential.
- At least five years of experience as a Relationship Manager within the financial sector.
- Excellent command of English—particularly in writing and reading.
- Proficiency in Microsoft Excel, Word, and PowerPoint.
- Outstanding communication skills.
- A thorough understanding of current industry trends, financial products, relevant laws, and regulatory requirements.
- Strong stakeholder management abilities.
- A high level of teamwork spirit combined with resilience under pressure.
Thông tin khác
- Enjoy flexible working opportunities and access to comprehensive training programmes designed to enhance your skills and keep you at the forefront of industry trends.
- Benefit from a supportive team culture that values knowledge sharing, professional development, and inclusive leadership, ensuring you are empowered to grow your career.
- Employees benefit from training opportunities, flexible work arrangements, and a strong commitment to ethical and customer‑focused practices.